Mark S.

Mark S.

Customer Services Advisor

Followers of Mark S.2000 followers
location of Mark S.Greater Guildford Area, United Kingdom

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  • Timeline

  • About me

    Global Sales Operations Manager & Salesforce Lead | Business Process Improvement, Salesforce Cert.

  • Education

    • Reeds School

      -
    • Bournemouth University

      -
  • Experience

    • Waitrose

      Oct 2010 - Jan 2013
      Customer Services Advisor
    • Partnership Services (Business Service Centre of the John Lewis Partnership)

      Jan 2013 - Nov 2013
      Service Management Coordinator
    • Waitrose

      Jan 2014 - Sept 2014
      Resourcing Consultant
    • Thomas Gray

      Oct 2014 - May 2015
      Consultant

      Thomas Gray is an Executive Search and Selection Consultancy dedicated to Residential, Property and Mixed Use Development, Affordable Housing and Main Contracting.

    • REED

      May 2015 - Feb 2017
      Senior Permanent Development Consultant at REED Technology

      Software Development Recruitment Specialist focused on the Microsoft Development stack including: C#, ASP .NET, MVC, VB .NET, Microsoft Azure and SQL Server. Established relationships with candidates and clients across London and the South East of England.

    • Imagination

      Apr 2017 - Nov 2019
      IT Support Engineer
    • Unity IT Support

      Jan 2020 - Apr 2022
      Account Manager
    • ICEYE

      Apr 2022 - now

      Managing the Lead to Contract process, implementing sales performance success, sales enablement strategy and owner of the Salesforce Development roadmapSkills: Business Process Improvement · Master Data Management · Training · Salesforce.com

      • Global Sales Operations Manager & Salesforce Lead

        Jun 2023 - now
      • Global Sales Operations Specialist

        Apr 2022 - Jun 2023
  • Licenses & Certifications

    • Salesforce Certified AI Associate

      Salesforce
      Aug 2024
    • Salesforce Certified Associate

      Salesforce
      Jul 2024
    • ValueSelling Framework

      ValueSelling Associates, Inc.
      Sept 2022
    • Studying for Salesforce Certified Administrator

      AdminToArchitect.com | Architecting your Success on Salesforce