
Mark S.
Customer Services Advisor

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About me
Global Sales Operations Manager & Salesforce Lead | Business Process Improvement, Salesforce Cert.
Education

Reeds School
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Bournemouth University
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Experience

Waitrose
Oct 2010 - Jan 2013Customer Services Advisor
Partnership Services (Business Service Centre of the John Lewis Partnership)
Jan 2013 - Nov 2013Service Management Coordinator
Waitrose
Jan 2014 - Sept 2014Resourcing Consultant
Thomas Gray
Oct 2014 - May 2015ConsultantThomas Gray is an Executive Search and Selection Consultancy dedicated to Residential, Property and Mixed Use Development, Affordable Housing and Main Contracting.

REED
May 2015 - Feb 2017Senior Permanent Development Consultant at REED TechnologySoftware Development Recruitment Specialist focused on the Microsoft Development stack including: C#, ASP .NET, MVC, VB .NET, Microsoft Azure and SQL Server. Established relationships with candidates and clients across London and the South East of England.

Imagination
Apr 2017 - Nov 2019IT Support Engineer
Unity IT Support
Jan 2020 - Apr 2022Account Manager
ICEYE
Apr 2022 - nowManaging the Lead to Contract process, implementing sales performance success, sales enablement strategy and owner of the Salesforce Development roadmapSkills: Business Process Improvement · Master Data Management · Training · Salesforce.com
Global Sales Operations Manager & Salesforce Lead
Jun 2023 - nowGlobal Sales Operations Specialist
Apr 2022 - Jun 2023
Licenses & Certifications

Salesforce Certified AI Associate
SalesforceAug 2024
Salesforce Certified Associate
SalesforceJul 2024
ValueSelling Framework
ValueSelling Associates, Inc.Sept 2022
Studying for Salesforce Certified Administrator
AdminToArchitect.com | Architecting your Success on Salesforce
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