Dave Ward

Glass Technician

191 followers

Missoula, Montana, United States

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Timeline
About me
shop manager
Education
- Columbine High Scool
  -
Experience
- Diamond Auto Glass
  Feb 1994 - Mar 2000
  Glass Technician
  Duties included: in store and mobile auto glass repair and replacement, flat glass pattern making, cutting and installing.
- Warrior Auto Works
  Mar 2000 - Sept 2007
  Owner/Manager
  Duties included: New customer/account acquirement, job completion, bill payment, general office management, auto glass repair and replacement, flat glass pattern making, cutting and installing, auto detail, headlight restoration, auto accessory installation, minor vehicle repair, business networking.
- Nice Car Inc
  Oct 2007 - Nov 2015
  Manager
  Duties included: Ensuring all appointments were completed correctly and completely, paying bills, payroll, general office management, business networking, customer satisfaction phone calls, quarterly taxes, store appearance, organized and executed customer appreciation days, managed advertising and shop promotions, started and maintained Facebook page. Auto detailing, headlight restoration, in store and mobile auto glass repair and replacement. Vehicle repair, diagnostic, electrical repair, runnability. Show less
- Advanced Professional Security
  Nov 2015 - Mar 2016
  Armed Security Officer
  Providing security services to Larimer County courthouses and the detention center.
- Brakes Plus
  Mar 2016 - Jun 2017
  Service Advisor
  Taking appointments, working with customers to ensure their vehicle concerns are addressed properly and in a timely fashion, educating customers on needs, working with technicians to get proper and complete repair estimates, check invoices for accuracy, order parts, ensure repairs are completed by time promised, helping with repairs when needed.
- Community Auto
  Jun 2017 - Jun 2020
  Service Advisor/Shop Manager
  Service Advisor: taking appointments, working with customers to ensure their vehicle concerns are addressed properly and in a timely fashion, educating customers on needs, working with technicians to get proper and complete repair estimates, check invoices for accuracy, order parts, ensure repairs are completed by time promised, helping with repairs when needed.Shop Manager: Assist in employee hiring/firing, new employee on-boarding and development, manage shop workflow, maintain shop maintenance/equipment and employee needs, organize and initiate store training, enforce and revise company policies as needed. Show less
- Lithia Motors, Inc.
  Jun 2020 - Sept 2020
  Automotive Service Advisor
- Point S Tires
  Sept 2020 - Jun 2021
  Automotive Service Advisor
- DEMAROIS, INC. DBA DEMAROIS BUICK GMC TRUCK
  Jun 2021 - Oct 2021
  Service Advisor at Demarois Mercedes/GMC
- J & D Auto Glass
  Oct 2021 - now
  Manager
Licenses & Certifications
- Validated Auto Glass Technician
  Auto Glass Safety Council
  Sept 2013
- Child Safety Seat Inspector
  Safe Kids Worldwide / National Highway Safety Administration
  Mar 2011
- Automotive Technician and Service Advisor
  ASE
  Jun 2004
- Master Auto Glass Technician
  National Glass Association
  Jul 1995
Honors & Awards
- Awarded to Dave Ward
  2013 Super Service Award Angie's List 2013
- Awarded to Dave Ward
  One of the Best Auto Repair Shop in the Fort Collins/ Greeley Area Angie's List 2012
- Awarded to Dave Ward
  Voted "Best of Fort Collins" Fort Collins voters 2011
Volunteer Experience
- Participant/Repair Shop
  Issued by Project Self-Sufficiency
  Associated with Dave Ward
- Sponsor/Volunteer
  Issued by Bandimere Speedway - Race 2 Read
  Associated with Dave Ward
- Sponsor/Volunteer
  Issued by Boys and Girls Club of Larimer County
  Associated with Dave Ward
- Child Safety Seat Inspector
  Issued by Safekids Worldwide on Mar 2011
  Associated with Dave Ward
- Reserve Patrol Deputy
  Issued by Larimer County Sheriff's Office on Jan 2015
  Associated with Dave Ward