Elcin Atmaca Sisnelioglu

Experience

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  Delta Shipping & Trading Corp

  Sept 2003 - Jul 2006

  Operations Representative

  Keeping close track of daily sea transportation operations of the respective customers, managing the fleet, loading and unloading operations of outbound trailers.Expertly managing and maintaining strong customer relations in line with organizational objectives and closely following up financial transactions to take appropriate actions when required.

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  Ekol Logistics

  Jul 2006 - Aug 2008

  Sales & Operations Representative

  Carrying out all road, sea, air, export and import transportation operations and managing sales, marketing and business development activities to achieve overall growth.Visiting customers periodically to maintain strong relations and generating detailed reporting afterward to provide insight for senior management.

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  UPS Supply Chain Solutions

  Aug 2008 - May 2010

  Sales & Operations Representative

  In addition to logistics operations, acting as the single point of contact for sales of UPS Supply Chain solutions and products across all sea, air and road logistics business fields with specific focus on air logistics products.Managing customer relationships, developing and maintaining the existing customer portfolio and obtaining new customers.

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  Arkas Lojistik

  Oct 2010 - Jan 2024

  Accountable for the İzmir branch (the 2nd biggest branch of the company) meeting all performance KPIs, including sales and margin, cost control, P&L and customer experience.Driving efforts to increase the overall volume regarding transportation and logistics services, directly reporting to the Turkey Forwarding Manager along the way.Managing sales, pricing and financing teams, and encouraging a positive team atmosphere leading to the top level of customer service.Carrying out P&L and budget management by monitoring the compliance with related objectives, closely monitoring key aspects such as revenue, net profit, limit overflow etc.Managing 3PL operations, also responsible for global account management, determining sales and operational KPIs, organization of SOP and business management processes.Closely monitoring competition and market dynamics, ensuring new customer acquisition and executing respective procurement and pricing activities from a wide range of service providers. Show less Formulating strategies to achieve overall profitability and hit sales targets by ensuring a smooth, well-coordinated sales operations and keeping close track of field performance.Managing a sales team of 10, determining the targets of the sales teams in line with the company strategies, monitoring the target realization rates and making performance measurements.Managing business development process in line with organizational objectives, building and maintaining strong, long-lasting relations with the customers and driving effort to expand the existing portfolio.Meeting international logistics needs in line with the demands of customers with shipowners and service providers for land, sea, air & rail & intermodal transportation, warehousing, customs, port, etc., Making and concluding purchasing agreements from domestic and foreign suppliers for export, import and cross transportation.Closely monitoring market conditions and competition to gain strategic advantage, aligning operations with company sales policies and strategies, and accomplishing results as needed for growth.Making internal and external financial analysis, monitoring receivable and collection performance.***Worked as a “Marketing Assistant Manager” between 2013 and 2016 and then promoted to “Marketing Manager” role. Show less

  • Regional Sales Coordinator

    Apr 2023 - Jan 2024

  • Forwarding Services Branch Manager

    Nov 2019 - Apr 2023

  • Sales Manager

    Oct 2013 - Nov 2019

  • Sales & Operations Representative

    Oct 2010 - Oct 2013
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  Marshall Global Logistics

  Feb 2024 - now

  Sales Director