
Bharat Shirule
Network Support Engineer

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About me
A proficient Senior Project Manager with 20+ years of IT experience. PMP and Scrum Master certified, ready to provide strong technical direction and strategy development to Agile & DevOps teams across development unit.
Education

North Maharashtra University
1997 - 2000Bachelor’s Degree Computer science and engineering First Class
SSBT'S COLLEGE OF ENGINEERING & TECHNOLOGY, BAMBHORI.
1994 - 1997Diploma of Education Computer Science First Class
Experience

Lokmat Media Pvt. Ltd
Jun 2000 - Jan 2003Network Support EngineerManaged Installation, Operation, and Administration of Computer NetworkPerformed Administration and maintenance of 70-85 Computers in the Windows NetworkManaged Installation, Configuration and Maintained Software like Quark express Adobe Photoshop, Acrobat Reader, Corel DrawInstalled Network printers like Hp 8500, Hp 6m0, Hp 5000, and ScannersInstalled Cisco router 1720 and Zyxel router and other network devices.

Dainik Saamana
Jan 2003 - May 2005System ManagerManaged Installation, Operation, and Administration of Computer NetworkPerformed Administration and maintenance of 70-85 Computers in the Windows NetworkManaged Installation, Configuration and Maintained Software like Quark express Adobe Photoshop, Acrobat Reader, Corel DrawInstalled Network printers like Hp 8500, Hp 6m0, Hp 5000, and ScannersInstalled Cisco router 1720 and Zyxel router and other network devices.

Hindustan Times
May 2005 - Apr 2006Senior ExecutiveImplemented active directory setup in windows 2000 & 2003 domainInstalled & configured windows 2000 and 2003 DHCP, WINS & DNSManaged and Implemented group policy using active directoryMaintained the data backup and recovery daily using Arc Serve IT 11Administrated and maintained 300 Computers in the Windows NetworkConfigured and maintained FTP Servers for HT Branches e.g. Delhi, Patna, Ranchi, etc.Managed Installation and Configuration of the ports of routers Cisco 2500,2600,1700Lotus Notes 6.5 Client Installation and Maintenance Show less

HP
Feb 2006 - Feb 2007Senior System Administrator• Worked as a Senior System Administrator for multiple accounts.• Installation, Operation, and Administration of Windows 2003 server.• Implemented and administered Active Directory setup in the Windows 2003 domain.• Installed & configured DHCP, WINS & DNS.• Implementation and administration of various group policies to control user access.• Experience in handling Remote support Tools like Dam ware, PCAnywhere, and HP ILO.• Maintaining Virus free network by rolling out the necessary Antivirus Software and Patches Periodically. Show less

Tesco Bengaluru
Apr 2007 - Jan 2008Principal Engineer• As a principal engineer was responsible for the installation, operation, and administration of the Windows 2003 server at the Organization level.• Storage management• VMWARE Administration.• Installation and Management of various enterprise licenses. • File and Print server Administration.• Cluster Administration• HP Open View Ticketing system• Dell Rack, HP ILO, HP Performance Management Administration.• Performance and Capacity Management.

Wipro Technologies
Jan 2008 - Oct 2020Senior Delivery ManagerService Delivery Manager - Jan 2020 - Oct 2020 - USA• Drove and completed end-to-end transition of North America and APAC projects to the India Offshore team.Data Centre / Infrastructure Manager - April 2017 Dec 2019 - USA• Led and managed multiple Infrastructure enhancement projects and BAU operation management. • Completed vCenter Migration upgrade Project (vCenter 5.5 to 6.5) which also includes physical ESXi host upgrade from ESXi 4.0, 4.5 to 6.5Program Manager - Feb 2015 - March 2017 - USA• Led and managed multiple projects for the customer using Waterfall and Agile project management methodologies. • Completed ASPECT cloud migration project. This project was about moving the Customer Contact Center Infrastructure to Cloud. • Completed two major projects One Store and Launchpad using Agile Project management.Project Manager - Oct 2013 – Jan 2015 - USA• Implemented highly complex WEB development project “eAFE” successfully. This project was to develop a workflow and approval process for internal finance approval and allocating budget for projects. • Ensured complete and accurate SCOPE definition, cost justification, analysis, design, development, hardware, and software selection, modification, implementation, and maintenance.Technical Manager - Jun 2012 – Oct 2013 - UK• Worked as Technical Manager for the Emerald Migration program. This program was for huge data center migration for the client from IBM to HCL. More than 7000 servers split across 3 Datacenters, and DR sites.• Responsible for Active Directory and Windows Server Migration.Technical Lead - Jan 2008– Jun 2012 – India• Managed and led an 8 people developer offshore team.• Worked as a technical architect and an individual contributor. Show less

T-Systems International
Oct 2020 - Dec 2021Project ManagerProject: Future Cloud Infrastructure (FCI)Led and managed the Migration Factory stream as part of the FCI Program.• Revenue and Cost estimation from Migration projects, Wave planning, and Budget forecasting• Built migration factory and COE team to migrate T-Systems customers smoothly to the next platform. • Driving/onboarding multiple BUs to a newer developed FCI platform.• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.• Prioritized resumes based on strengths, experience, and personal qualities needed to balance team makeup.• Outlined work plans, determined resources and timelines, and generated initial budgets as part of project scope determination.• Led Scrum of Scrum meetings for the FCI Program. Show less

Infosys
Dec 2021 - Nov 2024Principal ConsultantPrincipal Consultant/Technical Manager - Dec 2021 - Present - USA1. Service Delivery Operations:o Incident Management: Oversee day-to-day incident handling, ensuring timely resolution.o Problem Management: Proactively address recurring issues and root causes.o Change Management: Facilitate smooth transitions while minimizing disruptions.o Service Requests: Efficiently handle service-related requests.o Availability Management BCP/DR: Ensure business continuity and disaster recovery readiness.2. Performance Tracking and Billing:o SLA/KPI Monitoring: Track targets and implement improvement plans as needed.o FTE Effort Tracking: Monitor resource allocation and optimize efficiency.o Billing and Invoicing: Manage FPP, T&M billing, and invoice generation.o Resource Fulfillment: Collaborate with talent acquisition for new opportunities.3. Strategic Leadership:o Revenue and Resource Projections: Drive targets through accurate projections. Show less

Lam Research
Nov 2024 - nowVulnerability Management Program Manager
Licenses & Certifications

Microsoft Azure Fundamentals Certified
MicrosoftJun 2021
Microsoft Certified: Azure Administrator Associate
MicrosoftDec 2023
SAFe 5.0 Practitioner
Scaled Agile, Inc.Apr 2021
MCSA: Windows Server 2016
MicrosoftFeb 2020
Project Management Professional (PMP)
Project Management InstituteMay 2012
ITIL Service Management
EXINNov 2006
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