Bianca Velich

Experience

• 

  Asociatia pentru Relatii Comunitare

  Aug 2013 - Aug 2015

  YouthBank Cluj Coordinator

  • Facilitate and lead the volunteers meetings and monitor the volunteer activity.• Mediate the relationship between volunteers and other departments.• Provide problem management for the YB program.• Provide feedback to the team members.• Supervise and assist the team in the fund raising and grant making campaigns.• Ensure communication with local target groups.• Establish partnerships with different institutions and stakeholders.• Create the local program brochures and other visual materials.• Maintain the communication with The Association for Community Relations, the national coordinator and other local coordinators.• Work with volunteers to guide fundraising activities, manage finances and strategize with board members to innovate opportunities to attract new donors. Show less

• 

  Fundatia pentru Implicarea Tinerilor

  Aug 2015 - Jun 2016

  YouthBank Romania Coordinator

  • Plan the activity consistent to the targets and budgets.• Nationally coordinate the 13 cities in Romania where YouthBank is implemented.• Implement and check the implementation of the general and communication rules of the YB program.• Maintain the relationship with the Board of Directors of the Foundation for Youth Involvement and update them regarding the YouthBank program.• Organize and facilitate the YouthBank Romania summer camp for 100 YouthBank members and local coordinators.• Organize and deliver training for the local coordinators.• Organize international exchanges and meetings between YouthBanks.• Maintain the relationship with YouthBank International and answer to requests of the structure.• Recruit, monitor, asses the performance and keep the engagement of local coordinators in Cluj and Bucharest.• Provide problem management for the YB program.• Develop instruments for assessing the fulfilment of indicators.• Work closely with senior leadership to establish funding objectives and devise workable development plans.• Investigate grant opportunities in line with organizational mission and objectives and coordinate preparation and submission of applications.• Cultivate network of potential donors by attending and being a speaker in different fundraising networking events (such as National Fundraising Conference, Council of Michigan Foundations annual conference, Global Youth Community Philanthropy Summit, Council of Michigan Foundations annual conference, Conference for Community Foundations). Show less

• 

  BOMBARDIER

  Sept 2016 - Jun 2021

  •Develop strong professional relationships with employees and clients through effective customer service skills.•Evaluate the performance of the team members, offer feedback and recommendations for improvement.•Process non-standard and complex requests and set up procedures and processes when needed.•Facilitate effective communication and mediate conflict within the team as well as with other parties.•Act as stand-in for the Team Leader and participate in performance management activities with the TL (9 box grid, succession planning, heat maps, business case creation, offering feedback on Performance Management Plans and Personal Development Plans).•Participate in recruitment interviews, debriefing and decision-making sessions for the team together with the TL.•Hold the KPIs team meetings.•Improve operational strength by holding team members accountable, delegating appropriate tasks, regularly monitoring performance/workload and proactively foreseeing possible delivery challenges.•Develop process improvements and streamline procedures to increase efficiency (e.g. setting up contract templates using word formulas to automatically generate the employment contracts)•Advise on HR-related issues, including policies, sick time, benefits, job services and employment discrepancies.•Address external escalations- ensure customer satisfaction through timely responsiveness.•Flag productivity issues and explore ways in which these can be improved.•Coordinate the work instructions update, review and approval and ensure the team follow up.•Implement and develop the Chat to HR program, support with reporting, data analysis and interpretation as well as support with the deployment of the project for other countries.•Support the Functional Experts and HR specialist teams in implementing and managing new services and changes to existing services through non-standard letters, contract amendments, systems updates Show less • Handle complex and non-standard requests along with the regular HR Analyst responsibilities.• Coordinate major projects involving both the SSO and the business (e-Payslips, Chatter, reporting processes improvement, budget report).• Support recruitment by scheduling and holding phone interviews for the Graduate programs.• Support the HR global and local yearly/periodical processes, running and validating reports, creating and/or checking letters for pay reviews, bonuses, etc.• Make RCAs and support team members with RCA whenever necessary.• Refresh the team on a periodical basis on relevant topics.• Be a point of contact for the stakeholders (HRBPS, Payroll team, Compensation and Benefits, Recruitment etc).• Help the team members prioritize their tasks and organize the workload within the team, while finding improvements to daily work.• Develop competency test for new joiner Analysts.• Encourage customer focused behavior to enhance customer satisfaction requirements. Show less • Create employee documentation.• Implement and maintain data in SAP (OM and PA).• Update systems and maintain employee files in E-Files.• Update the work instructions.• Run monthly reports as well as ad-hoc non-standard reports using all available tools/sources (SAP, Case Management Tool, Business Warehouse etc).• Support new joiners as an Onboarding Facilitator.• Adapt tools and methods of on-boarding new team members based on previous experiences.• Actively participate in calls, meetings, projects involving internal and external HR stakeholders or the business, both as an HR Team member and as a stand in for the Team Leader during a period when the team had no Senior Analyst, Advisor and Team Leader; Show less

  • HR Team UK and Nordics Senior Team Leader

    Dec 2019 - Jun 2021

  • HR Advisor UK and Eastern Europe

    Jun 2018 - Dec 2019

  • Senior HR Analyst

    Oct 2017 - Dec 2019

  • HR Analyst

    Sept 2016 - Oct 2017
• 

  Effective People

  Jun 2021 - now

  Resource Manager, Recruitment Lead