James Palmer

Experience

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  Future Shop is now operated by Best Buy.

  Nov 2011 - May 2013

  Product Specialist

  • Worked in a fast-paced and demanding sales environment, usually serving multiple customers at once, utilizing multitasking skills and a proven ability to work well under pressure, finishing in the top “10 Best New Sales Associates” in Canada. • Invited to be part of “Future Leaders Program”- Learning about store management, first steps towards joining the management team. Provided exceptional information and service to customers, clearly communicating product and promotional information, addressing customer questions. Show less

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  Rogers Communications

  Dec 2012 - May 2015

  Sales Representative

  • Interacted with a variety of customers, assisting with product selection, cellular plans, hardware, warranties, device maintenance and troubleshooting.• Learnt multiple proprietary software to deal with complex customer needs in stores. ‘Key Holder’ for multiple stores, opening and closing responsibilities. • Performed inventory audits for product and stock accountability. Consistently ranked ‘Top Revenue Per User Earner’ at store level and top 10% in Vancouver. Show less

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  Advantage Solutions: Sales, Marketing, Technology

  Oct 2015 - Jan 2019

  Retail Marketing Specialist

  • Helped facilitate the ‘Epson program’ to become London Drugs “Computer Vendor of The Year” for 2 consecutive years (2016&2017).• Responsible for 34 various retail stores across the lower mainland, providing help setting up incremental displays to support promotions. •Provided orientation and delivered salesmanship training for new hires involving- rapport building, closing, and product knowledge). • Created weekly trend reports for District Manager on product sales across the lower mainland.• Responsible for training and coaching seasoned staff and management in Epson product at 34 various retail stores across the lower mainland. Show less

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  Independant Management Professional

  Aug 2016 - Dec 2017

  Project Supervisor

  • Planning and coordinating aspects of the constructions process, including hiring contractors and working with engineers, architects and vendors. • Maintaining open communication channel through a variety of mediums with international consultants.

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  The Brand Tool

  Nov 2018 - Jan 2020

  • Oversees day to day operations. • The development and execution of vision and team leadership principles. • Create, manage, and review the execution of mission critical milestones for the project. • Hire, manage, and guide employees. • Develop strong business relationships with key partners. • Ensure client first focus (client centric design philosophy) guaranteeing superior client satisfaction. • Layout of future growth strategies while accurately predicting/modeling resource demands and resource allocation in a time sensitive efficient agile methodology.• Provide, secure, and maintain contractual records and agreements. Show less

  • Business Consultant

    Sept 2019 - Jan 2020

  • Project Manager

    Nov 2018 - Sept 2019
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  Self-Employed Contractor

  Dec 2018 - Jan 2020

  Project Manager

  • Land value development - Research market; prepared reports and made recommendations; modelled scenarios related to presales analysis; identified risks in order to support go/no go decisions.• Budgeting, Analysis, and Cost Control - Preparing research and analysis, mitigating project risk through pre-construction budget analysis; facilitating and managing project appraisals; highest and best use analysis ( legal, financial, land layout and features) and; planning and zoning Investigation.• Directing Land Development Activities - Contracting, scheduling, and overseeing land development subcontractors and; commissioning technical studies and overseeing project design. Contacting and interacting with third party utilities and engineering teams. • Legal & Regulatory Compliance - Researching local zoning and building codes, subdivision ordinances, and land development regulations; preparing permit applications and other documentation required for the approvals process. Prepare and provide bespoke contracts to protect clients interest. Show less

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  Canada Post / Postes Canada

  Sept 2019 - now

  - Gathered data from multiple streams; compiled and analysed, to provided operational reports to managers, directors, and VP of Operations- Designed new operational report files providing information less prone to human error, increased ease of use, and vastly reduced compiling times- Provided MLO (Letter Mail) forecasting reports for operations and directors within a 7% margin, while taking into account long weekends, COVID-19 volume fluctuations, and global financial issues- Redesigned reports to load faster and take up less server/computer space. On average I would reduce file load times by 98%, while reducing the file size to a 10th-20th of its original size- Provide updated files to operations to effectively and accurately record floor inventory for the PPC plant- Walked the plant floor daily to validate inventory numbers to forecast volumes accurately Show less

  • Operational Excellence & Integration Officer- Lettermail - Western Canada

    Nov 2022 - now

  • Service & Quality Officer - Pacific Region

    Sept 2021 - Nov 2022

  • Resource Optimization Officer - Production, Control,Reporting(PCR)

    Jan 2020 - Sept 2021

  • Human Resources Specialist

    Sept 2019 - Jan 2020