Ritika Ahuja

Experience

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  Nokia

  Sept 2015 - Aug 2016

  Fault Management Engineer

  Worked with Nokia Networks as an Alarm/Fault Monitoring Engineer (on BHARTI AIRTEL PROJECT) where we used to monitor alarms and the root cause for those alarms , to fix those issues according to Customer Requirements , Escalate the issues to the next level .

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  Ericsson

  Aug 2016 - Sept 2019

  Integration Engineer

  Working as a SRF RAN Engineer(Optimization Engineer) in Ericsson where we work on different tools like Ericsson, Nokia, Huawei and involved in different technologies like 2g,3g and 4g using tools (citrix and BMC Remedy tool).

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  Nokia

  Sept 2019 - Aug 2021

  Solutions Engineer

  1. Great organisation skills in Presales with the ability to multi task and prioritise under pressure.2. Comfortable in the ever changing atmosphere of a technical organization with a rapidly expanding customer and solution base, able to constantly upgrade own skills.3. Excellent software proficiency4. Thorough understanding and deep dive into some or all of the following technologies: SDN, NFV, VIM, VNFM, NFVO, OpenStack, NetAct & VMware.5. Experience with leading compute and storage technologies from vendors such as EMC, VMware.6. Identify new application areas and working with development and marketing to create compelling messaging and demonstrations.7. Develop strong working relationships with senior business and technical leaders who are responsible or influence new platform development.8. Become familiar with customer’s current and next generation platforms by engaging directly with system architects and collaborating on potential solutions that leverage Seagate technologies and expertise. Understand the customer’s technology challenges, options and business drivers.9. Work efficiently in a demanding, multi-cultural, multitasking environment with changing priorities and challenging deadlines.10. Provides customers and account representatives with technical product advice and demonstration support during pre-sales discussions. Show less

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  HCL Technologies

  Aug 2021 - now

  Associate Manager