Dimitrios Tsagkas

Experience

• 

  SEASONS CAFE & RESTAURANT

  Jan 2010 - Jan 2013

  Waiter

  • Taking orders, delivering food, and processing payments.• Work effectively with other staff members.• Handle difficult situations calmly and professionally

• 

  Block 146 Nea Erythrea

  Jan 2013 - Jan 2015

  Waiter

  • Taking orders, delivering food, and processing payments.• Work effectively with other staff members.• Handle difficult situations calmly and professionally

• 

  Mister Booze Chalandri

  Jan 2015 - Jan 2017

  Manager

  • Oversaw the daily operations of Mister Booze, a bustling dining establishment.• Managed staff scheduling to ensure optimal staffing levels for various shifts.• Responsible for closing and reconciling cash registers at the end of each shift, maintaining accurate financial records.• Coordinated with kitchen and service staff to guarantee efficient operation and high-quality customer service.• Implemented strategies to enhance customer satisfaction and streamline operational efficiency.• Handled inventory management, ensuring adequate stock levels and ordering supplies as necessary.• Addressed customer inquiries and resolved any issues to maintain a positive dining experience.• Trained new staff members and conducted performance evaluations to foster a skilled and motivated team. Show less

• 

  Wallstreet Athens

  May 2017 - now

  Operations Manager

  • Ensuring smooth operational functionality of the establishment.• Supervising a diverse team to maintain high standards of service.• Managing the financial aspects of the business, including strategic planning and budgeting.• Coordinating daily operations: inventory management, staff scheduling, and quality control.• Focused on customer satisfaction and operational efficiency.• Playing a pivotal role in maximizing profitability while maintaining the highest quality of products and services.• Excelling in team leadership, resource management, and customer service excellence.• Contributing significantly to the sustained growth and success of the business. Show less