Mable Naamala

Experience

• 

  Etisalat UAE

  Mar 2016 - now

  Resolve customer complaints via phone, email, mail, or social media.Use telephones to reach out to customers and verify account information.Greet customers warmly and ascertain problem or reason for calling.Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.Advise on company information.Take payment, information and other pertinent information such as addresses and phone numbers.Place or cancel orders.Answer questions about warranties or terms of sale.Act as the company gatekeeper.Suggest solutions when a product malfunctions. Show less

  • Customer Service Representative

    Mar 2016 - now

  • Customer Service Representative

    Mar 2016 - now