Joshua Wang

Experience

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  Resorts World Sentosa

  Mar 2019 - Jun 2019

  Cybersecurity Intern

  Intern at Resort World Sentosa as part of the IT Security Team.- Documentation (Web Security Services, Managed Security Services)- Respond to and resolve tickets by the service desk- Creation of Monthly IT Security Advisories- Organisation of IPs for custom firewall- Creation of whitelist/blacklist using WSS Symantec- Compiled Threat Protection Policies- Forensic Report on users with high risk- IT ICC Vulnerabilities Comparison- Email Template Creation for high risk users- Creation of E-training for all staff at RWS to improve IT Security- Day-to-Day IT Security Operations- Creation of monthly cybersecurity email advisories to promote healthy online practices Show less

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  Nicomatic - Asia

  Oct 2019 - Jan 2020

  Contract Operator

  -Assembling of small parts for electronic connectors-Quality check with microscope-Packing of components

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  Shiok Meats

  Jun 2021 - Sept 2021

  Event Coordinator

  Assisted in the coordination and planning for the The Alternative Protein & FoodTech Show 2021, a 3 day event held in Singapore.-Designed promotional digital event banners-Liaising with various speakers and exhibitioners-Scouting for suitable physical locations to host event-Communication with over 30 different parties involved in the event (vendors, exhibitioners, speakers, attendees)-Collation and compilation of materials sent by different speakers-Ensured that the event was completed smoothly and successfully Show less

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  Synapxe

  Aug 2022 - now

  System Analyst

  - Liase between stakeholders and development team in order to ensure user's needs are met- Operational support to ensure systems are running without issue (e.g post maintenance/deployment system verification)- Working with various teams to resolve tickets assigned by IT helpdesk- Working with vendor, infra and Database team to resolve vulnerabilities discovered in quarterly vulnerability scans- Work closely with vendors and users to resolve any incidents within SLA- Responsible for conducting bi-annual User Access Matrix review to ensure user listing is kept up to date- Various monitoring tasks: Monthly server utilisation report and analysis, Monthly capacity planning & preventive monitoring record-Privilege Access Management- Well versed in ITIL service practices: Change management, Incident management, Service Request, Vendor management etc. Show less