Helen Themistocleous

Experience

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  BHP Billiton

  Mar 2003 - Jan 2012

  Supported senior level Projects and Programme Management Team (including the Vice President) and delivered numerous projects and process improvements against the backdrop of a large office relocation. Key achievements:• Assisted launch of the new Hub Operating System, planning process roll outs and arranging training/support sessions for staff. • Directed seamless transition of Vancouver Hub to Toronto office (30+ employees in limited time frame).• Inducted and mentored 3 Admin Assistants. Hosted regular collaboration meetings to maintain their development and team communication.• Negotiated with the landlord host to agree facilities management to ensure employee safety/comfort.• Coordinated interfaces between global company leadership to execute smooth and issue-free meetings. Show less As a core team member, I was transferred to establish a new global office in Canada. I coordinated the renovation and design of the office space, whilst maintaining efficient office operations for 70+ employees and contractors, and administering the office budget. Key achievements:• Lead and performance managed a team of 4 to embed a culture of productivity and client satisfaction. • Developed and implemented office procedures that reflected global business standards.• Managed vendor relationships and contracts to maintain optimum service delivery and prices. • Directed meetings, workshops, and large events to embed best-practice, cohesion, and boost morale. • Secured all arrangements for company Senior Leadership visits to Canada. Show less

  • Executive Assistant | Potash Project Hub

    Jan 2011 - Jan 2012

  • Office Manager/Executive Assistant | Diamonds and Specialty Products

    Jan 2009 - Jan 2011

  • Executive Assistant to the President and Chief Development Officer | Diamonds & Specialty Products

    Jan 2007 - Jan 2009

  • Executive Assistant

    Mar 2003 - Aug 2007
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  BHP Billiton

  Jul 2012 - Jul 2014

  Analyst, Knowledge Management

  Delivered over 11 years of committed service with BHP Billiton in various offices across the UK, Canada, and Australia. In this role, I administered record management processes and the office team to maintain efficient procedures and high levels of accuracy. Key achievements:• Consulted on multiple project committees on record management, as subject matter expert. • Integrated international business unit into existing systems. Reduced complexity, improved data access, and completed project on time and within budget. • Implemented online Records Management eLearning module to deliver consistent training to all staff. • Designed a programme to align record management practices to business objectives. Developed training and reference materials and delivered coaching workshops across the company.• Identified and drove solutions, as part of working group, to improve communication/data management. • Created new procedures to increase filing and record efficiency for retention/recovery of documents. Show less

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  Deloitte

  Nov 2014 - Jan 2016

  Executive Assistant

  Provided best-practice executive support to four Partners and their teams, directing all administrative functions including travel facilitation, expenses, calendar management, and business correspondence. Key achievements: • Drove business-wide process improvement projects as part of the national Paraprofessional team, delivering optimised processes and procedures in record management and communication. • Planned internal/external events, collaborating with events teams to set objectives and control cost.• Recognised “super user” and advocate for records management projects and systems. Show less

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  Canada Goose

  Feb 2016 - Feb 2017

  Executive Assistant to EVP E-commerce, Stores and Strategy

  Delivered executive-level support to the EVP and his teams, facilitating day-to-day functions of the EVP role including diary management, travel itineraries, expenses, budget administration, and schedule coordination.Key achievements:• Built a new pricing database to hold critical project pricing information and reduce data gathering work.• Active member of the Canada Goose Culture Committee, a team put in place to promote brand awareness, the aim being to embed a culture of high morale and cohesion amongst the work force by promoting an inclusive culture. • Collaborated with cross-business EAs and other teams to share knowledge and understand business priorities.• Led the on-boarding process for new Strategy Team members. • Conducted project analysis and coordinated Strategy Team projects. Show less

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  Martin's Properties

  Apr 2017 - Jul 2017

  Executive Assistant

  Directed day-to-day administrative functions for the MD and FD, including extensive email and diary management, preparation of meeting packs and minutes, business correspondence, travel and records management.• Implemented a yearly planner to manage the scheduling and reporting requirements for Board, Family Council and Executive Committee meetings.• Researched and built a skeleton report consisting of business highlights for the MD to build on in preparation for Board Meetings. • Collaborated across the business to ensure alignment of schedules and resolve competing priorities where possible.• Managed front and back end planning for corporate events. Show less

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  Victoria Asset Management

  Sept 2017 - now

  Office Manager