
Martha Maha MS, SSM, RN,POPM
Clinical Business Analyst

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About me
Dynamic 365 CRM Consultant ||Product Manager|| Product Owner|| Product Specialist|| Clinical Business Analyst|| Scrum Master||
Education

Lagos State College of Health
2002 - 2005RN Nursing
University of Lagos
2008 - 2013B.Sc Business Administration and Management
Hochschule Furtwangen University
2015 - 2018Master of Science - MS International Management
Reutlingen University
2013 - 2014Bachelor's degree(Pre-Master) International Business
Experience

PMG Specialist Hospital
Jan 2006 - Feb 2008Clinical Business Analyst•Engage effectively with labs and external vendors to ensure timely and consistent execution of bio-sample workflows, processing, and analysis and data delivery.•Main point of contact for planning, development, testing and coordination of all operational activities required for the data collection and delivery of bio-samples management systems.•Coordinate the development of user manuals, training materials and other documents as needed to enable successful implementation of systems to customers.•Definition, implementation and coordination of sample management and data workflows.•Provide training and user support to labs on the bio-sample management systems. Show less

SYNLAB International
Mar 2008 - Aug 2013Product Manager•Organize the entire life cycle of a suite of visual products developed and used electronically.•Act as a mediator between the client, graphic designers, and technical teams, distilling and communicating audience needs and translating those needs into new or revised products for the team to design.•Evaluate, analyze, and understand the voice of the customer through a variety of data sources•Analyze, prioritize, and negotiate product timelines and priorities. •Compile the overall vision of digital and visual products with the client and stakeholders and overseeing the rollout of this vision from development to delivery. Show less

Titec Temperaturmesstechnik GmbH
Aug 2014 - Aug 2015Product Tester•Verify that product performs as intended under various scenarios.•Detect errors, glitches, or inconsistencies in the product's design or functionality.•Assess how easy and intuitive the product is for end-users.

Vinzenz von Paul Hospital
Nov 2017 - Dec 2020Clinical and Operations Analyst/RN•Deliver periodic reports in a timely fashion and meet required deadline.•Create performance reports targeting key network goals and initiatives•Demonstrated team-building and interpersonal skills.•Strong computer skills; familiarity with computers and information system•Knowledge and experience in developing, tracking and reporting critical healthcare outcome measures.

Smartz AG
Nov 2020 - nowProduct Specialist
Jan 2022 - nowProduct Specialist
Nov 2020 - Dec 2021
Licenses & Certifications

Managing Customer Relationships and key Accounts For High Performance
Terchi Development ServicesMar 2010
The Rules od Stragegic Marketing
British Council Management Express, LagosJun 2008
Excellent Customer Service
Stern & Kay, (Nigeria)Aug 2002- View certificate

Become a Product Manager,Learn the Skills & Get the Job
UdemyJan 2022 - View certificate

MB-230: Microsoft Dynamics 365 Customer Service Mastery
UdemyAug 2024 - View certificate

Microsoft Certified: Dynamics 365 Fundamentals (CRM)
MicrosoftAug 2024 - View certificate

Certified SAFe® 5 Scrum Master
Scaled Agile, Inc.Oct 2022 - View certificate

Certified SAFe® 5 Product Owner/Product Manager
Scaled Agile, Inc.Aug 2022 
Health & Safety in workplace Level 1
The Chartered Institute of Environmental HealthMar 2011
Volunteer Experience
Emergency Response Officer
Issued by German Red Cross on Dec 2017
Associated with Martha Maha MS, SSM, RN,POPM
Languages
- enEnglish
- geGerman
- yoYoruba
- igIgbo
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