Martha Maha MS, SSM, RN,POPM

Martha Maha MS, SSM, RN,POPM

Clinical Business Analyst

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  • Timeline

  • About me

    Dynamic 365 CRM Consultant ||Product Manager|| Product Owner|| Product Specialist|| Clinical Business Analyst|| Scrum Master||

  • Education

    • Lagos State College of Health

      2002 - 2005
      RN Nursing
    • University of Lagos

      2008 - 2013
      B.Sc Business Administration and Management
    • Hochschule Furtwangen University

      2015 - 2018
      Master of Science - MS International Management
    • Reutlingen University

      2013 - 2014
      Bachelor's degree(Pre-Master) International Business
  • Experience

    • PMG Specialist Hospital

      Jan 2006 - Feb 2008
      Clinical Business Analyst

      •Engage effectively with labs and external vendors to ensure timely and consistent execution of bio-sample workflows, processing, and analysis and data delivery.•Main point of contact for planning, development, testing and coordination of all operational activities required for the data collection and delivery of bio-samples management systems.•Coordinate the development of user manuals, training materials and other documents as needed to enable successful implementation of systems to customers.•Definition, implementation and coordination of sample management and data workflows.•Provide training and user support to labs on the bio-sample management systems. Show less

    • SYNLAB International

      Mar 2008 - Aug 2013
      Product Manager

      •Organize the entire life cycle of a suite of visual products developed and used electronically.•Act as a mediator between the client, graphic designers, and technical teams, distilling and communicating audience needs and translating those needs into new or revised products for the team to design.•Evaluate, analyze, and understand the voice of the customer through a variety of data sources•Analyze, prioritize, and negotiate product timelines and priorities. •Compile the overall vision of digital and visual products with the client and stakeholders and overseeing the rollout of this vision from development to delivery. Show less

    • Titec Temperaturmesstechnik GmbH

      Aug 2014 - Aug 2015
      Product Tester

      •Verify that product performs as intended under various scenarios.•Detect errors, glitches, or inconsistencies in the product's design or functionality.•Assess how easy and intuitive the product is for end-users.

    • Vinzenz von Paul Hospital

      Nov 2017 - Dec 2020
      Clinical and Operations Analyst/RN

      •Deliver periodic reports in a timely fashion and meet required deadline.•Create performance reports targeting key network goals and initiatives•Demonstrated team-building and interpersonal skills.•Strong computer skills; familiarity with computers and information system•Knowledge and experience in developing, tracking and reporting critical healthcare outcome measures.

    • Smartz AG

      Nov 2020 - now
      • Product Specialist

        Jan 2022 - now
      • Product Specialist

        Nov 2020 - Dec 2021
  • Licenses & Certifications

    • Managing Customer Relationships and key Accounts For High Performance

      Terchi Development Services
      Mar 2010
    • The Rules od Stragegic Marketing

      British Council Management Express, Lagos
      Jun 2008
    • Excellent Customer Service

      Stern & Kay, (Nigeria)
      Aug 2002
    • Become a Product Manager,Learn the Skills & Get the Job

      Udemy
      Jan 2022
      View certificate certificate
    • MB-230: Microsoft Dynamics 365 Customer Service Mastery

      Udemy
      Aug 2024
      View certificate certificate
    • Microsoft Certified: Dynamics 365 Fundamentals (CRM)

      Microsoft
      Aug 2024
      View certificate certificate
    • Certified SAFe® 5 Scrum Master

      Scaled Agile, Inc.
      Oct 2022
      View certificate certificate
    • Certified SAFe® 5 Product Owner/Product Manager

      Scaled Agile, Inc.
      Aug 2022
      View certificate certificate
    • Health & Safety in workplace Level 1

      The Chartered Institute of Environmental Health
      Mar 2011
  • Volunteer Experience

    • Emergency Response Officer

      Issued by German Red Cross on Dec 2017
      German Red CrossAssociated with Martha Maha MS, SSM, RN,POPM