Chiedozie Obinna

Experience

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  Nigerian Breweries Plc

  Jul 2017 - Oct 2017

  Information Technology Support Assistant (SIWES)

  - Assisted the ICT Manager in the discharge of assigned tasks.- Worked together with a corps member to troubleshoot faulty Systems.-Ensured all software patches and updates were fully deployed on all systems.-Ensured all systems anti-virus were active and fully compliant.- Maintained users Printers, Copiers, Laptops and CPU’s.- Configured and setup new systems and users.

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  CHI Limited

  Jan 2019 - Aug 2021

  Retail Salesperson

  - Coordinated the daily activities of the Company at Shoprite Mall.- Ensured all products are available and visible to customers at all times.- Interacted with Customers for feedbacks.- Raised procurement orders as at when due and ensured massive sell out of available Products.- Monitored products expiry and ensured total sellout before expiry.

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  Keystone Bank Limited

  Sept 2021 - now

  Information Technology Support Officer

  - Supports 12 Branches in different locations virtually or physically to minimize downtime by 80%.- Ensures the smooth running of Computer Systems, Routers, Switches, Internet and ensures users gets maximum benefits from them.- Configures Systems and accounts for new and existing staff, educate them and resolve issues that arise to minimize zero downtime.- Installs and configures Computer hardware, software, systems, networks, printers, copiers and scanners.-Installs and configures BVN scanners, ATM card printers, Deposit Printers, Cheque truncation machines, MC printers and ensures they perform optimally.- Resolves hardware and software issues in person, remotely and via phone.- Liaise with approved vendors to repair and replace Computer equipment where need may arise. Show less