Deep Enrich
Sharon Rajiah
Customer Service Assistant
1000 followers
Quatre Bornes, Plaines Wilhems District, Mauritius
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About me
Business Analyst | MBA | ITIL 4
Education
Pearson College London
2021 - 2022Postgraduate Degree BTEC Level 7 Diploma In Strategic Management and leadership Level 7
Leeds Beckett University
2020 - 2021Bachelor of Arts - BA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES Level 6Leeds Beckett University
2022 - 2023Executive MBA Business Administration, Management and Operations Level 7Pearson College London
2017 - 2019Higher national diploma in Business Management BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES Level 4
Experience
Cim Finance ltd
Dec 2016 - Aug 2018Customer Service Assistant
LINKBYNET
Aug 2018 - Jun 2022IT Customer Service Manager
Mar 2022 - Jun 2022Customer Service Coordinator
Jul 2021 - Mar 2022Lead Change Manager
Aug 2019 - Aug 2021Quality Control Specialist
Jan 2019 - Aug 2019Assistant Service Manager
Aug 2018 - Aug 2019
RAPP Indian Ocean
Jun 2022 - Dec 2022IT Project Manager
Secure Services Group
Dec 2022 - Jul 2023IT Project Executive
PIM Capital Fund Services
Jul 2023 - nowBusiness Analyst
Licenses & Certifications
%20Mauritius.webp)
AML/CFT: Refresher and Updates
Financial Services Institute (FSI) MauritiusApr 2024
Customer Service Representative Certification (CSRC)
Formaclic - Blended Services LtdSept 2020- View certificate
Generative AI Overview for Project Managers
Project Management InstituteJul 2025
ITIL Foundation Level 4
AXELOS Global Best PracticeOct 2020- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftMay 2021 
Excel 2016: Core Data Analysis, Manipulation, and Presentation
FRCIJul 2020
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