Deep Enrich
Selva Ganesh M
89 followers
Bengaluru, Karnataka, India
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About me
Technical Support Engineer | AWS Certified Cloud Practitioner | SW/App/Cloud Tech Support Analyst
Education
PES UNIVERSITY, BANGLORE
2016 - 2019BCom - Bachelor of Commerce Finance, General
Experience
JustAnswer
Aug 2019 - Aug 2022Handling global clients (users) to provide the best possible technical support online. Live Interaction with customers via secured Remote access.
Technical Support Engineer
Apr 2022 - Aug 2022Associate Technical Support Engineer
Dec 2019 - Mar 2022Trainee Technical Support Engineer
Aug 2019 - Nov 2019
Accenture
Aug 2022 - nowSw/App/Cloud Tech Support Analyst
Mar 2024 - nowSw/App/Cloud Tech Support Associate
Aug 2022 - now
Licenses & Certifications
- View certificate
Banking and Financial Sector Institutions (BFSI)
Made Academy BengaluruMay 2019
- View certificate
Microsoft Certified: Security, Compliance, and Identity Fundamentals
MicrosoftJun 2024 - View certificate
Network Support and Security
CiscoMay 2024 - View certificate
Artificial Intelligence and Machine Learning
SkillsoftFeb 2024 .webp)
Getting Started with AWS Storage
Amazon Web Services (AWS)Apr 2024- View certificate
Generative AI APIs for Practical Applications: An Introduction
SkillsoftFeb 2024 - View certificate
ISEA Certified Cyber Hygine practitioner
MeitY Startup HubOct 2023 - View certificate
Docker Containers, Images, & Swarms
SkillsoftOct 2022 - View certificate
Getting Started with Python: Introduction
SkillsoftOct 2022 - View certificate
Introduction to Automation
SkillsoftOct 2022 - View certificate
Site Reliability: Engineering
SkillsoftOct 2022 - View certificate
Kubernetes Administrator: Kubernetes Fundamentals for Administrators
SkillsoftOct 2022 - View certificate
SOLID & GRASP
SkillsoftOct 2022 - View certificate
Splunk: Getting Started
SkillsoftOct 2022 - View certificate
CloudOps: Infrastructure as Code
SkillsoftSept 2022 - View certificate
DevOps Practices for the Enterprise
SkillsoftSept 2022 - View certificate
Git & GitHub: Introduction
SkillsoftOct 2022 - View certificate
Adopting the DevOps Mindset
SkillsoftSept 2022 - View certificate
DevOps with Ansible: Overview
SkillsoftSept 2022 - View certificate
Event, Incident, and Problem Management
SkillsoftSept 2022 - View certificate
ITIL® 4 Foundation: Key Concepts of Service Management
SkillsoftSept 2022 - View certificate
ITIL® 4 Foundation: Introduction
SkillsoftSept 2022 - View certificate
Key Concepts and the Four Dimensions of Service Management
SkillsoftSept 2022 - View certificate
Jenkins: Introduction
SkillsoftSept 2022 - View certificate
Service Desk, IT Asset, Service Configuration, and Change Control Management
SkillsoftSept 2022 - View certificate
Release, Service Level, and Availability Management
SkillsoftSept 2022 - View certificate
The Guiding Principles of the Service Value System and Continual Improvement Model
SkillsoftSept 2022 - View certificate
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)May 2022 - View certificate
The Service Value Chain and General Management Practices
SkillsoftSept 2022
Honors & Awards
- Awarded to Selva Ganesh MDHIE Program The Printers Mysore Private Limited Dec 2019 Workshop related to Leadership Qualities.
- Awarded to Selva Ganesh MMicro Analysis of Financial Statement Subhasri Gurukul Apr 2019 Learned about the Balance sheet, Journal Entries, different Types of Account, Financial Statement
Languages
- enEnglish, kannada, tamil, hindi
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