Elio Ishac

Experience

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  Nano's Restaurant At Rimal Beach Resort

  Jul 2013 - Sept 2015

  Head Waiter

  • Customer service• Present the menu and provide detailed information when asked• Greet and escort customers to their tables• Inform customers about the day’s specials• Take accurate food and drinks orders, using a POS ordering software,• regular order pad, or by memorization.• Up-sell additional products when appropriate• Serve food and drinks• Deliver checks and collect bill payments• Carry dirty plates, glasses and silverware to kitchen for cleaning Show less

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  Fahed Supermarket

  Jul 2015 - Feb 2017

  Cashier

  • Efficiently managing cashier operations, including opening and closing procedures. • Providing excellent customer service• Processing transactions using the POS system.• Price Listing and Updating: Maintaining accurate and up-to-date pricing within the system

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  Azadea Group

  Feb 2017 - Aug 2024

  • Assisting the Retail Store Manager in strategizing to attract customers effectively.• Coordinating daily customer service operations, including sales processes, orders, and payments.• Tracking and monitoring progress towards weekly, monthly, quarterly, and annual objectives.• Managing store inventory to ensure optimal stock levels.• Evaluating employee performance and identifying hiring and training needs.• Supervising and motivating staff to deliver exceptional performance.• Coaching and supporting Sales Associates, ensuring their professional growth.• Monitoring retail operating costs, budgets, and resource allocation.• Recommending sales training programs and techniques for continuous improvement.• Communicating with clients to understand and fulfill their needs.• Analyzing consumer behavior and adjusting product positioning accordingly.• Handling customer complaints and ensuring effective resolution.• Generating and analyzing retail data, including revenues, expenses, and competition.• Conducting regular store audits to ensure functionality and presentation standards.• Enforcing company policies and guidelines among employees.• Setting a positive example as the store's representative. Show less • Efficiently processing sales transactions and accepting payments from customers.• Greeting customers warmly upon entry and bidding farewell upon exit.• Maintaining clean and orderly checkout areas to enhance the shopping experience.• Ensuring accuracy in pricing and handling cash drawer at the beginning and end of shifts.• Proactively making sales referrals and cross-selling products, introducing new items to customers.• Keeping detailed records of transactions and handling returns/exchanges, checking for damages.• Providing excellent customer service, addressing inquiries and ensuring satisfaction.• Skillfully resolving customer complaints, offering guidance and relevant information.• Taking responsibility for managing cash-related stationery. Show less • Providing excellent customer service to ensure a positive shopping experience.• Demonstrating strong planning and organizing skills to optimize store operations.• Exhibiting extensive product knowledge to assist customers in making informed decisions.• Utilizing effective communication skills to interact with customers and team members.• Achieving sales targets through proactive selling and customer engagement.• Paying attention to details to maintain accuracy in tasks.• Managing time efficiently to meet responsibilities and deadlines.• Ensuring cleanliness and tidiness of the assigned section.• Collaborating effectively with the team to enhance store performance.• Resolving problems to enhance customer satisfaction.• Conducting product orders to maintain stock levels.• Participating in visual merchandising to enhance product presentation.• Multitasking in a fast-paced retail environment.• Handling product receiving and inventory management. Show less

  • Assistant Manager

    Oct 2022 - Aug 2024

  • Retail Cashier

    Mar 2021 - Oct 2022

  • Retail Sales Associate

    Feb 2017 - Mar 2021