
Brandon Fries
Relationship Manager

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About me
Senior Manager, Employee Experience | I am a well-being enthusiast, helping individuals stay happy so they can keep doing the best work of their lives.
Education

California Baptist University
2009 - 2013Bachelor of Arts (B.A.) SociologyActivities and Societies: Freshman Orientation Leadership Team (FOCUS), Residence Life (Resident Advisor & Community Advisor), Collegiate Athletics (Swim & Dive team) and Student Worker (Recreation Center; Rock Climbing Attendant)
Experience

Axia Payments
Aug 2015 - Jan 2017Relationship Manager• Stand as in-office support for merchant accounts under the portfolio of assigned Outside Sales Representative • Partner with designated sales representatives in accomplishing tasks such as application approval, compliance verification, conflict resolution, equipment orders, etc. • Review potential merchant contact forms and partner with interchange specialist team to review profitability • Proactively engage and communicate with merchant accounts, in attempt to anticipate account needs • Educate merchant of credit card processing protocol and provide exceptional customer experience services Show less

Bond Fitness
Aug 2016 - Jul 2018Client Relations Manager and Fitness Instructor• Create a high energy, positive and inclusive culture that focuses on encouraging and supporting clients • Develop and implement sales strategies to increase client retention rate and new sales • Create community workout events to connect with local residents and businesses • Supervise daily operations such as client account management, facility and equipment upkeep, communications via email, phone and in person, retail sales and staff scheduling

Kate Farms
Aug 2017 - nowSenior Manager, Employee Experience
Jan 2024 - nowEmployee Experience Manager
Sept 2021 - Mar 2024Human Resources Coordinator
Dec 2020 - Sept 2021Patient Advocacy Team Manager
Oct 2019 - Dec 2020Patient Advocate Team Lead
Jun 2019 - Oct 2019Central Territory Lead
Oct 2018 - Oct 2019Customer Care and Retail Coordinator
Aug 2017 - Oct 2018
Licenses & Certifications
- View certificate

Diversity, Inclusion, and Belonging
LinkedInMay 2021 - View certificate

The Diversity Leader’s Blueprint to Strategy and Implementation
The Diversity MovementOct 2021 
Diversity and Inclusion Certificate Program
ECornellJun 2022- View certificate

Unconscious Bias
LinkedInMay 2021 - View certificate

Diversity: Beyond the Checkbox-Foundations
The Diversity MovementOct 2021 - View certificate

Diversity: Beyond the Checkbox-Inclusive Language
The Diversity MovementSept 2021 - View certificate

Diversity: Beyond the Checkbox-Unconscious Bias
The Diversity MovementSept 2021 - View certificate

Confronting Bias: Thriving Across Our Differences
LinkedInSept 2021
Languages
- amAmerican sign language; intermediate skill level
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