Anna Sydorenko

Experience

• 

  EPAM Systems

  Apr 2012 - Dec 2023

  - Maintained high standards of the project execution & client satisfaction, stakeholder management, and product management, resulting in 100% successful releases.- Managed business analysis activities, covering Discovery, Planning, Deliver, and User Acceptance Testing for multiple features [from 0 to 1].- Documented as-is and to-be business processes following consultation with SME’s, highlighting performance opportunities which align with business strategy.- Managed the setup of business analysis processes, change request management, risk documentation, and requirement prioritization based on business objectives.- As a Scrum Master, facilitated the definition of future project scope, critical success factors, and deliverables by engaging key stakeholders.- Developed use cases, user stories & acceptance criteria, documented non-functional requirements, and generated product backlog items.- Developed entity relationships and sequence diagrams, flowcharts, activity diagrams, product roadmap, organizational charts, wireframes and mockups, and process flow diagrams. Created insightful reports and dashboards using Excel and Tableau for data visualization.- Managed the backlog, collaborating with the team to refine product backlog items, reviewing test cases, and leading sprint result demonstrations. - Utilized Postman for testing REST APIs and Amazon Console for managing cloud services.- Conducted data analysis by retrieving data from relational databases for further requirements specification.- Facilitated the development and integration of generative AI chatbots into a Content Management System (CMS), utilizing natural language processing algorithms.- Interviewed, onboarded, mentored, and provided guidance to junior and middle team members, promoting professional growth. Show less - Analyzed current state of the system by creating diagrams and provided to be solution.- Created detailed documentation for the software systems, including user stories, user manuals, and systems specifications, and prepared reports on project progress and outcomes. - Defined user stories and assisted PdMs in defining the product backlog and product roadmap.- Prioritized the backlog items based on customer value and business goals.- Communicated the requirements to the development team and stakeholders.- Collaborated with cross-functional teams and provided feedback and guidance.- Managed the product development process and oversaw releases and sprints.- Conducted quality assurance and integration testing, ensuring that the systems met the set requirements and standards before deployment.- Provided training and support to end-users, ensuring they understood and could use the new IT systems. Achievements:-Played a key role on LSEG/CoreLogic projects that increased data analysis speed.- Properly specified requirements to features that boosted customer satisfaction scores.- Cleaned the backlog from unnecessary items that helped to enhance the product roadmap that allowed delivering greater value to the business and its customers. Show less - Developed a range of technical documents, such as user manuals, instruction guides, API documentation, and technical reports.- Translated complex technical concepts into user-friendly language suitable for the target audience.- Collaborated with technical staff, such as engineers, developers, and product managers, to gather the necessary technical information.- Researched and analyzed the needs and understanding level of the end-users for whom the documentation is intended.- Developed and conducted Business English lessons for IT specialists. Show less

  • Senior Business Analyst / Product Owner

    Apr 2022 - Dec 2023

  • Business Analyst/BA Mentor

    Jul 2016 - Apr 2022

  • Technical Writer

    Apr 2012 - Jul 2016
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  AcademyOcean

  Feb 2024 - Aug 2024

  Senior Business Analyst/Scrum Master