Sunkyung Yoon

Sunkyung Yoon

Server

Followers of Sunkyung Yoon7 followers
location of Sunkyung YoonVancouver, British Columbia, Canada

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  • Timeline

  • About me

    Tidesquare Co., Ltd Customer Service Staff

  • Education

    • Hanyang Women's University

      2015 - 2017
      Associate's degree Hoel and tourism
    • Gastown Business College

      2019 - 2019
      Business and Hospitality
  • Experience

    • Saboten

      Nov 2014 - Apr 2015
      Server

      Cleaned all work areas, equipment, utensils, dishes, and silverware, and ensured they are stored appropriately in accordance to state law. Assisted guests with making menu choices in an informative and helpful fashion. Multitasked: taking orders, managing waiting customers, handling phone orders and cash register. Trained employees and provided helpful advice in providing quality service at a busy restaurant.

    • Cafe Kona queens

      Jul 2015 - Aug 2015
      Server and Cashier

      Greeted visitors with energy and bright smile which created a positive hospitable environment .Answered questions about menu selections and mad recommendations when requested.Handled cash and organized inventory responsibly.

    • Tidesquare Co., Ltd

      Dec 2015 - Jan 2016
      Internship Trainee
    • Lotte Department Store

      May 2016 - Aug 2016
      MVG Lounge Server

      Greeted visitors with energy and bright smile which created a positive hospitable environment Helped satisfy customers by politely offering suitable solutions to their concerns Maintained a clean and well-stocked workstation Crafted beverages with speed and provided the beverage and food

    • Tidesquare Co., Ltd

      Feb 2017 - Apr 2018
      Customer Service Staff

      Took airline reservations, sold flight tickets and issued tickets while making sure all customer detail os accurate in order to prevent any travel-related issues. Handled customer inquiries and complaints following company guidelines. communicated with coworkers and cooperated with them to handle customer's issues.

  • Licenses & Certifications

    • Airline reservation

      Sabre Airline Solutions
    • Tour conductor

      Minstry of Culture, Sports and Tourism
    • MOS MASTER

      Microsoft
    • Amadeus

      TOPAS
      Feb 2017
    • Smat

      KPC 한국생산성본부