Justine Hernandez

Experience

• 

  Yellow Magazine

  Jan 2005 - Jan 2006

  Contributing Writer

  • Wrote articles from December 2005 to March 2006• Article featured in December 2005 issue: Spotlight on Memoirs of a Geisha• Conducted specialized research for various article topics e.g. beauty, love, movies• Successfully met hard deadlines with the addition of last-minute editing

• 

  Valentino Vin Bar

  Jan 2007 - Jan 2008

  Head Hostess

  • Distribution and filtering of job applications• FOH Maintenance• Greeting and seating guests• Managed reservations and kept staff informed on scheduled parties and special requests• Maintained and updated customer/establishment information (phone numbers, e-mail addresses, names, credit card information)• Screen and direct multi-line phone system and answered phone inquiries

• 

  Zulu Creative

  Feb 2008 - Feb 2011

  Graphic Designer

  • Developed numerous marketing materials (logos, presentations, pamphlets, flyers, web graphics, business cards, menus etc.) and guaranteed that they exceeded our clients’ expectations• Collaborated with clients and team to discuss appropriate design options based on their marketing goals• Researched marketing strategies by studying trending tactics and analyzing competitors’ methods• Demonstrated ability to manage multiple projects/tasks simultaneously• Created online surveys and compiled results into graphs and charts for meeting presentations• Maintained and managed clients’ websites; updated information, product listings, images, and details Show less

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  Shell Oil Company

  Aug 2013 - Jan 2014

  Administrative Assistant

  • Provide administrative and technical support for multiple teams• Schedule and organize meetings (on-site and off-site) between both domestic and international employees• Coordinate company events (e.g. holiday parties, team building events, etc.)• Responsible for on-boarding and off-boarding employees• Set up video conferencing connections• Create and update organizational flow charts for print and distribution• Process and manage monthly time reports• Primary contact to communicate needed onsite maintenance• Acquire electronic goods (cell phones, lap tops, monitors, etc) for employees• Proofread and edit Oil & Gas related documents• Manage and monitor office supply inventory• Act as a Department Move Coordinator• Design and distribute deliverables• Prepare and process expense reports• Manage monthly timecards and ensure staff compliance Show less

• 

  Atwood Oceanics

  Jan 2014 - May 2014

  Receptionist

  - Operate a multi-line Cisco phone system- Direct visitors by maintaining employee and department directories- Welcome guests, in person and via phone; answer inquiries- Monitor visitor access and maintain security awareness- Control gate for visitor entry- Supply badges and maintain database using EasyLobby VSM and WIN DSX SQL- Maintain reception area- File and deliver incoming resumes

• 

  LMKR

  May 2014 - Sept 2015

  Administrative Assistant

  • Provide administrative support for both US and international employees from generalist to an executive level with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines• Provide secondary support for on-site technical issues• Graphic design projects for Marketing team and for onsite use: travel guides, instructional pamphlets, flyers, table tents, forms, logo concepts, etc.• Responsible for p-card allocation and monthly expense reports reflecting supporting documents and budget code indexes• Organize and manage secure documents with the highest degree of confidentiality• Schedule meetings, set up conference calls, prepare minutes and action items • Process expense reports and coordinate complex domestic and international travel arrangements • Solely responsible for Visa, passport and other document preparation • Designing, proofing, and editing documents for VP’s (e.g. bids for potential clients) • Create procedures to increase accuracy of inventory maintenance for offices in North America Show less

• 

  Possible POS

  Feb 2016 - Dec 2016

  Marketing Manager

  Developed and executed marketing strategies to ensure the profit growth and expansion of company products and services.• A wide range of duties included desktop publishing, e-campaign design, press release production, event coordination, website maintenance, preparation of online and print marketing campaigns, and designing/editing technical documents (e.g. brochures, newsletters, flyers, etc.).• Lead technical team to initiate a comprehensive online software help guide.• Secured large franchise deal with 7 Arby’s locations through e-campaign design. Show less

• 

  SALO PopUp Series: Hayop at Boheme

  Apr 2016 - May 2016

  Sous Chef

  As the Sous Chef for the SALO PopUp Series, Justine must work in a high pressure environment to assist Chef Yana with all forms of food preparation, plan/coordinate meals, direct additional kitchen staff, and present food to dinner guests.More about SALO and Chef Yana:SALO is a moveable Filpino pop-up dinner. Salo, derived from "Salu-salo" which means a dinner party, is designed as a gathering of the curious ones, adventuring for deeper understanding of native feasts. It was borne from the realization that, despite the rising popularity of Filipino cuisine, it is not fully represented outside of the country. SALO aims to raise community and cultural awareness through food. Yana Gilbuena, a designer and creative, started SALO as a means of bringing people together through this cultural and culinary journey. By applying a designer’s perspective, Yana creates a dinner experience that is carefully orchestrated to showcase the dialogue between dishes: how the flavors and textures interact; the sequence and flow; as well as the interaction between the diners, as they're exploring the Philippines through their palates. Show less

• 

  Houstonia Magazine

  Apr 2016 - Jul 2016

  Producer

  - Contributing writer for Houstonia Magazine's Gastronaut blog section- Brainstorm and submit subject ideas- Conduct research and interviews to gather information for written pieces- Meet hard deadlines with the addition of last-minute editing

• 

  CPanel

  Feb 2017 - now

  • Managed administrative tasks for CTO, COO, and R&D management teams – complex calendar management, travel coordination, and procurement.• Took on senior project management and operational duties, utilizing data analysis to enhance project outcomes and process efficiency.• Drafted and rolled out global and local company policies with data-driven insights, ensuring compliance through cross-functional collaboration.• Process engineering - analyzed operations, made improvements and led pro-active change comms.• Led cross-functional teams, overseeing project timelines, deliverables, and resource allocation.• Collaborated with high-level stakeholders to define project scope, goals, and success criteria.• Ensured efficient operations, improved processes, and enhanced team collaboration.• Used data analysis and statistics to facilitate informed decision-making for executives and senior leadership.• Financial responsibilities include cost analysis, record keeping, annual budgeting and planning for cPanel and WHMCS R&D, budget monitoring and forecasting; fielding purchase and travel requests, reviewing budgetary availability and assessing business value to make sound business decisions/recommendationsACCOMPLISHMENTS:• BUDGET: Built a dynamic budget versus actual view for management in Excel, utilizing PowerQuery to transform financial data. This insight gives managers autonomy to make data-driven purchasing decisions and streamlines the procurement process by reducing the need for upper-management approvals.• SENIOR-LEVEL PROJECT MANAGEMENT: Led efforts for C-level strategic initiatives, collaborating with global cross-divisional department leaders. Successfully delivered projects within scope, timeline, and budget constraints. Conducted risk assessments and developed mitigation plans to manage project risks. Communicated project status to stakeholders, facilitated meetings, and resolved conflicts. Collaborated with COO to define project requirements and scope. Show less • Reported directly to the CTO; provided high-level services essential the mission and goals of the organization by utilizing independent judgment to manage administrative affairs and departmental processes. Effectively managed and oversees the day-to-day administrative and operational affairs of the Development, Documentation, Quality Assurance, and Scrum Master departments.• Justified expenses for the CTO and Development Managers and assisted in budget management for the company by tracking and reconciling expenses for the entire department• Gathered data and created cost analysis for requested training, seminars, and workshopsACCOMPLISHMENTS:• EVENTS: Led, planned, and executed various complex events, including annual department offsites with over 100 attendees. Responsible for all aspects of event planning — vendor selection, contract negotiation, communication/content creation, and building high-level summaries using post-event user-response data.• BUDGET: Built a spreadsheet to track budget versus actuals for Development, Documentation, Quality Assurance, and Scrum Master departments. Used Python and macros to automate and maintain data integrity. Analyzed data and used findings to share insight and project future spend.• RECRUITMENT: Heavily involved at every stage of the recruitment process. o Automated parts of the interview scheduling process using macros – which decreased opportunities for human error. Refined and streamlined interview process for multiple roles. Scheduled hundreds of interviews for various positions. Show less

  • Operations Manager

    Oct 2023 - now

  • Senior Executive Assistant

    Sept 2021 - Oct 2023

  • Executive Assistant

    Feb 2017 - Sept 2021