Stefano Ferro

Experience

• 

  CHL SpA

  Apr 1996 - Apr 1997

  Personal Computer Plant Manager

  Managing the Personal Computer production line (10 employees).

• 

  Www.assistenza.net

  Jan 1997 - Dec 1999

  Founder of assistenza.net

  Founder of assistenza.net, a company active in Web Development and ICT support.

• 

  Computer Care Srl

  Sept 2000 - Jan 2005

  Network Engineer

  Field engineer

• 

  T.T. Tecnosistemi Spa

  Mar 2005 - Dec 2007

  Network Engineer

  Server and Storage management, Network engineer, Deployment engineer

• 

  Four Seasons Hotels and Resorts

  Jan 2008 - Dec 2009

  Assistant IT Director

  Pre-opening and opening team. Comprehensive network deployment and management. Phone system management (Alcatel PABX and Spectralink Voice over WiFi phones). Audio Visual systems management. Server management and desktop maintenance and support.In charge of coordination of different vendors and suppliers during the pre-opening phase.

• 

  Superclick, Inc., now an AT&T Company

  Jun 2010 - Jan 2012

  NOC Engineer

  Network Operation Center Engineer and Deployment Engineer

• 

  AT&T Wireless Services

  Jan 2012 - Sept 2012

  NOC Engineer

  Network Operation Center Engineer and Deployment Engineer

• 

  Swisscom Hospitality Services

  Oct 2012 - Jun 2015

  HSIA product management, including business requirements gathering, documentation, training, sales support, technical specifications, GTM coordination.Roaming product life cycle management, from negotiation, to management, renewal and termination.Conference Management Tool product management. Coordination of key customer deals; RFP preparation with the Account Management team. Collaboration with the Roaming manager in the daily maintenance tasks.

  • HSIA and Roaming Product Manager

    Feb 2014 - Jun 2015

  • Service Manager - Bid Management & Execution Team

    Oct 2012 - Feb 2014
• 

  Planet

  Jun 2015 - now

  Product Manager- Internet Products- Event Connectivity Manager- Lobby PC- Wi-Fi Roaming- Locks and Mobile Key Product Manager- Internet Access Products- Conference Management Tool - Lobby PC- Wi-Fi Roaming- Locks and Mobile Key HSIA product management, including business requirements gathering, documentation, training, sales support, technical specifications, GTM coordination.Roaming product life cycle management, from negotiation, to management, renewal and termination.Conference Management Tool product management.

  • Senior Product Manager

    Jan 2022 - now

  • Senior Product and Project Manager

    Jan 2016 - now

  • HSIA and Roaming Product and Project Manager

    Jun 2015 - Dec 2015