Alena Potapova

Alena Potapova

Translation bureau specialist

Followers of Alena Potapova286 followers
location of Alena PotapovaSt Petersburg, St Petersburg City, Russia

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  • About me

    PMO | Senior Project Manager, PMP, MSP, ITIL | Professional Services

  • Education

    • National Research Tomsk State University

      2007 - 2011
      Specialist International Relations
    • National Research Tomsk State University

      2004 - 2010
      Master's degree Philosophy

      Winner of competition of Ministry of Education and Science of the Russian Federation for the best research papers (2007, 2009).

  • Experience

    • Tomsk Chamber of Commerce and Industry

      Oct 2010 - Nov 2010
      Translation bureau specialist

      Registration of translation bureau’s applications and statements. Translation of technical texts and documents (certificates of goods’ origin, invoices, declarations, agreements, passports etc.) from English and Chinese into Russian for legal and private persons. Editing and proofreading of translations. Documents preparation for notary certification. Collaboration with other departments of the Tomsk Chamber of Commerce and Industry. Preparation of materials for Tomsk innovative enterprises delegates for trade and economic mission in Irkutsk. Informing Tomsk enterprises about upcoming activities of the Tomsk Chamber of Commerce and Industry. Participation in preparation and conduction of the seminar for Tomsk building and planning organizations. Show less

    • Palex Group Inc.

      Mar 2011 - Aug 2013
      Project Manager

      Coordination and planning phases of localization projects. Negotiations with foreign customers and vendors. Management of project budget, scope, resources, and schedule. Creation and management of project plans and instructions for the involved parties (vendors, in-house departments). Ensuring project quality. Communication to all concerned parties. Resolving issues. Holding training seminars and presentations. Training new employees.

    • Dell Technologies

      Jan 2014 - Aug 2022

      Project and program management within Global Professional Services. Manage the delivery of contracted services to the Customers across EMEA. Function as a single point of contact and mediating between internal cross-functional teams and external parties ensuring the projects delivery in the most efficient way. Acting as a PMO for the local PM team, develop and organize education program for new hires. • Deliver complex product and services implementation projects within given constraints of scope, schedule, and quality • Build and develop strong relationships with customers, management, and partners, both internal and external • Planning and manage the project finances, resources, and schedule • Ensure compliance with organizational policies and program governance • Manage the project documentation • Lead and coordinate all project activities • Guide the team during the project lifecycle Show less Managing the delivery of services for Dell EMC engagements;Managing the full life cycle of projects;Prepare and maintain project implementation plans, status reports;Define project scope, captured in the services statement of work, by working closely with the Customer and Sales to identify specific Customer requirements;Maintain project quality;Managing Financials;Communicate to all concerned parties project milestones, status updates, as well as any existing or potential Customer escalation issues;Act as a single point of contact during the project for all aspects of the engagement;Mentoring new-hires. Show less

      • Senior Project Manager

        Oct 2021 - Aug 2022
      • Project Manager

        Jan 2014 - Oct 2021
    • SberDevices

      Jan 2023 - now
      PMO
  • Licenses & Certifications

    • Agile Project Management Foundation and Practitioner

      Global Knowledge Nederland
    • Information Storage Associate Version 2

      Dell EMC
    • Releasing Your Potential

      Mettacool
      Jun 2022
      View certificate certificate
    • ITIL® v4 Foundation Certificate in IT Service Management

      PeopleCert
      Jun 2021
    • ITIL Foundation Certificate in IT Service Management

      PEOPLECERT
      Apr 2014
    • MSP® Practitioner Certificate in Programme Management

      AXELOS Global Best Practice
      Sept 2019
    • Information Storage Associate Version 4

      Dell Technologies
      Jan 2022
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Nov 2021
    • Project Management Professional (PMP)

      Project Management Institute
      Mar 2018