Omair Ahmed

Experience

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  Warid telecom

  Jan 2002 - Nov 2002

  CSO

  Migration,MNP,Data Transfer ,Ownership Change.

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  New Era Net

  Mar 2007 - Feb 2008

  Network Technical Support

  Solve Customer ComplainsSolve Client QueriesManage And Maintain Network Connection

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  Ecommerce Gateway Pakistan (Pvt) Ltd.

  May 2008 - Nov 2009

  Assistant Network Administrator

  System & Network Support

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  CMPak, Pakistan

  Aug 2008 - Jan 2009

  CSR

  Customer Service Representative All task related with Call Center.

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  Silkbank Limited

  Nov 2009 - Jun 2013

  IT Operation Officer

  Working as IT Operation Officer in Silk Bank Ltd (Formely Saudi Pak Commercial Bank Limited)Execution of T24COB on the bank's centralized Core Banking System after closure of businessIn case of any mishap co-ordinate with Temenos CSHD team for resolution.Execute manually COB on test envoirment for testing.Installation, upgrading & patching on T24 environments.Basic knowledge of T24 Architecture, TC Server, MQ, WAS, T24 Administration.Knowledge of IBM AIX system.Tune up TC Server & ATM Services.Performance monitoring through TC Monitor.Look after Data Center, SAN, NAS, IBM P770 machines.Observe health fitness of IBM systems hardware.Take backup of DB other applications through IBM System Storage.Monitoring system status and ensure all systems are up.Files system space maintaining on database.Providing an environment with reliable conditions for temperature, humidity housing of servers UPS.Execute Card pro Credit Card System End of day & Start of day on daily basis.ATM transaction, maintenance and health reports generation.Maintenance of ATMs.Phoenix maintenance by coordination with vendor.ATM Monitoring and management with Insight & Phoenix.Coordinate with branches, banking support staff for the resolution of T24, ADC transactions issues.To assist & provide first point of support for branch staff for smooth day to day computer operations.Executing PL, AL Loan CAMS EOD/SOD.Generate CAMS reports on daily basis and on demand.ADC channel monitoring on 24 x 7 basis include ATM health checking, transaction monitoring.E-statement, SMS generation on daily basis.Daily routine backups of all critical servers and applications.Monitor all network links all over Pakistan through NMS WhatsUp Gold 7.0 online system. Show less

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  NIB Bank

  Jun 2013 - Feb 2016

  AIX-T24 Core System Engineer

  I managed smooth online & offline functioning of the bank’s core banking system (T24) and ensured effective operations and appropriate maintenance of the banking system.T24 (Temenos)COB run after closure of business hours, optimization and troubleshooting.Execute different routine for extracts and process after completion of COB process.Data Library (DL) deployments / restoration for production and UAT's for update in T24 Application.Deploy Patches for upgrading & correction in T24 envoirment.Data Correction.Maintenance Code UpdationHoliday marking on Production & UAT envoirments.Observe COB performance and timing through JT,RT & update to team lead.Restoration of T24 Application & Database backup for create new UAT Envoirment.Execute Incidental charges on monthly basis.Troubleshoot T24 issues on Live environment and share information with Temenos Help desk to resolve the issue.AIX (Advanced Interactive Executive)Basic knowledge of T24 Architecture, TC Server, MQ, WAS, T24 AdministrationMonitor AIX performance CPU utilization, checking Memory & paging If any issue found co-ordinate with Admins for resolution or any other hardware problem, co-ordinate with IBM vendors.Allocate memory & CPU to other server if they need more CPU or memory for better performance. Knowledge in shell scripting and & little bit experience ,co-ordinate with Admins for updating scripts to automate application for saving time and reducing human errors.IBM AIX servers space checking and take important backups, create space.IBM H/W infrastructure knowledge (Servers, N/W, SAN Storage)Management of file permission and ownership of important files and directoriesLPAR RestartTake backups of Database & Application on LTO drive through SAN on daily basis.Execute EOD of Finnone Loan Management System (LMS) after closure of business hoursExecute Treasury COB on MISYS Banking System. Show less

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  First Women Bank

  Feb 2016 - Aug 2021

  Core Systems & DataBase Administrator

  Core Systems & DB AdministratorSystems administration – configuration, testing and deployment of IT solutions Database Administration – Manage & verify all UAT & live backups. Deployment updates and Change Requests in Live Server. Manage & maintain Live & UAT SMS servers & ATM servers for logs maintenance. Managing MIS servers reports deployment, configuration,updates & provide support to users end. Create and maintain environments of SQL2012 Database for development and testing. Monitoring, Maintenance and Space management of Live & UAT servers. Providing support to branches & users of different department of core application, handlingtechnical issues, parameterization of application modules as per provided SOC. Manage onsite & off sites backup securely. Creating new database users & granting privileges for users. Coordinate with vendors and business issues to define the requirement or problem to the vendorfor their understanding of the incident or change. Update KIBOR rates in Live systems on daily basis. Show less

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  National Bank of Pakistan

  Aug 2021 - Jul 2022

  IT Support Analyst

  Compliance System ManagementProviding support to business users of different FCCM application, handlingtechnical issues, parameterization of application modules as per provided SOC.Oracle based FCCM (Financial Crime Compliance Management) Application FCCM deployment updates and Change Requests in Live Server with vendor support.AML (Anti Money Laundering) System KYC (Know Your Customer) ManagementManage & maintain Live & UAT FCCM servers logs maintenance.

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  NdcTech

  Jun 2022 - Mar 2023

  Technical Consultant-T24 Admin
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  Systems Limited

  Mar 2023 - now

  Technical Consultant