
Michelle Moring
Center Administrator II

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About me
Senior Hospital Relations Liaison
Education

University of Wisconsin-Stevens Point
-BA Interpersonal/Organizational Communication, SpanishActivities and Societies: Lambda Pi Eta (Communication Honor Society), SHRM (Student Society for Human Resource Management), Delta Kappa Epsilon (Leadership Honor Society)
Experience

YMCA of Metropolitan Milwaukee
Oct 2006 - Nov 2010Center Administrator II• Managed multiple projects and priorities, organize and execute fundraising drives.• Established myself a a "go-to" resource for other Administrators in working with Raisers Edge fund development software• Assisted in the identification and cultivation of potential donor relationships.• Maintained and strengthened relationships with current and past donors.• Manage the administrative business of a volunteer Board of Directors comprised of over 30 members of Milwaukee's business community. Show less

Un Idioma, LLC
Sept 2010 - Jun 2011Medical Interpreter• Collaborated with medical staff to provide interpretive services to Limited English Proficiency (LEP) patients and their families.• Demonstrated knowledge and understanding of medical terminology in Spanish and English. • Worked with a high degree of cultural sensitivity with patients from diverse backgrounds in situations which were often stressful and/or emotional.• Worked on call, available at any hour to interpret at any site assigned throughout the Metro Milwaukee area. Show less

TransPerfect
Jun 2011 - May 2012Project Manager• Met and surpassed our clients' expectations for excellence in translation projects. • Worked very closely with language and desktop-publishing experts all over the world to provide high-profile clients with consistent quality every time. Skills especially important to this job included time and budget management, negotiation, interpersonal skills, and the ability to manage several projects at once.• Consistently one of the top revenue producers for the Milwaukee division.• Chosen as one of two representatives from the Milwaukee division to complete six weeks' worth of production training at company headquarters in New York City. Show less

Executive Director, Inc.
May 2012 - Apr 2013Membership, Publications, and Administration Manager - World Gastroenterology Organisation• Managed and edited WGO and WGO Foundation Websites• As managing co-editor, edited WGO's publications, the quarterly e-WGN and monthly e-Alert, which are distributed to over 20,000 medical professionals around the world, consulting with multiple departments to create, post, and distribute publications.• Managed and grew membership, including collecting dues, implementing process improvements, updating membership database, and preparing materials for potential new members• Handled administrative functions including but not limited to: conference call organization, donor and pledge management, and meeting planning• On behalf of the WGO Executive Director and WGO Board Members, composed official correspondence related to various topics and business Show less

Discovery World
Apr 2013 - Oct 2015Membership Manager• Redeveloped outdated membership program into a succinct structure which garnered $450,000+ in revenue• Executed an Early Renewal Campaign which yielded $90,000+ over 10 weeks• Established monthly sales goals for front desk staff and accompanying quarterly incentive program • Managed membership database, reporting on sales numbers, percentage of increase or decrease of key performance indicators• Developed written communication with members, including e-newsletters, direct mail pieces, and collateral materials• Hired and and directly supervised a staff of two Show less

Versiti Blood Center of Wisconsin
Oct 2015 - nowGrow, improve, and fine-tune the process and relationship management aspects of hospital-based organ and tissue referrals through:Relationship development Complex problem solving First Person Authorization (FPA) advocacyContinuous improvement/Six SigmaCreative approach to problem solving Expeditious follow up on good or adverse outcomes Approachable, friendly demeanorSpecific and accurate data reporting Public speaking/education
Senior Hospital Relations Liaison
Mar 2022 - nowHospital Relations Liaison
Oct 2015 - now
Licenses & Certifications

Lean Six Sigma Green Belt
University of Wisconsin-MilwaukeeApr 2023
Languages
- spSpanish
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