
Anas Shehata
ICT Support Engineer

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About me
MITM | Founder | Business Analyst | Project Coordinator | Business Developer | Data Analyst
Education

University of Wollongong
2013 - 2015Master's degree Computer/Information Technology Administration and Management GoodThe Master of Information Technology Management (MITM) program will provide you with the knowledge and skills to harness the latest advances in digital technology to gain a competitive advantage in a commercial setting.Information technologies are constantly evolving and the ability to understand and apply technological innovations is critical to the ongoing success of an organisation. If you are an IT professional with an interest in the strategic application of technology, the Master… Show more The Master of Information Technology Management (MITM) program will provide you with the knowledge and skills to harness the latest advances in digital technology to gain a competitive advantage in a commercial setting.Information technologies are constantly evolving and the ability to understand and apply technological innovations is critical to the ongoing success of an organisation. If you are an IT professional with an interest in the strategic application of technology, the Master of Information Technology Management will help you develop and enhance the skills required to become an effective IT manager in today’s information economy. Show less

Arab Academy for Science, Technology and Maritime Transport
2000 - 2004Bachelor of Applied Science (B.A.Sc.) Computer Science Very GoodThe College of Computing and Information Technology was established in 2003, and has earned a strong reputation for excellence in research and teaching. With close industry links, the college offers a range of innovative and flexible taught programs aimed at producing graduates with the personal and professional skills most valued by employers in Egypt and abroad. The School boasts a lively, supportive research environment, with its staff and numerous research students producing work of… Show more The College of Computing and Information Technology was established in 2003, and has earned a strong reputation for excellence in research and teaching. With close industry links, the college offers a range of innovative and flexible taught programs aimed at producing graduates with the personal and professional skills most valued by employers in Egypt and abroad. The School boasts a lively, supportive research environment, with its staff and numerous research students producing work of significance at both national and international level.Since its establishment, CCIT maintains sound relationships with a number of universities in USA, UK and Egypt for joint cooperation in both undergraduate studies and the supervision of postgraduate studies and research work. Show less
Experience

AlHODA General Contractor
Oct 2005 - Nov 2007ICT Support EngineerTo consult with the company management and staff to determine the needs of the system in different departments.Design system specifications to achieve business objectives.Identify input and output formatting to meet business needs and overcome gaps.Use techniques such as modeling and structured analysis, as well as accounting principles to ensure the most cost-effective and efficient solution.Plan and preparing budget for resources needed for new systems as per project management methodologies Ensuring that decision-making process is supported by the knowledge of the new projects in IT.Enhancing the users’ skills by delivering training sessions on the new installed systems.In change of preparing training manuals about the installed software for end users.The technical requirements documentations were prepared using project management methodologiesResponsible to Identify, investigate & analyze business processes for defining the best technical system needed. Show less

Liwa College
Mar 2008 - Feb 2016IT Trainer and ConsultantPreparing the training outlines and training techniques, materials and course plans for learners for various ICT training Acting as a central reference for the business and the information source for any inquiries provided by the users or management, and providing them with the right guidance and assistance in the system project decision making processFollowing up with IT support in deploying of the new software that includes the planning of how the new software will be implemented, tested and desirable output. Dominating the end user guide and handling training sessions for the use of the new software.Cooperating with end users on formulating and documentation of the enterprise technical requirements.Handling all the assessment aspects of enterprise’s process and practice, which includes but not limited to: recognizing, checking and analyzing these processes and practices. Pointing to the inefficiencies and gaps in the current enterprise’s practice and responsible for recommending a better and optimal system functionality and output for the training field. Implementing the principles of project management that include the right methodology and techniques which can lead to better use of available resource and budgeting the cost required according to the enterprise strategic goals for the candidates. In addition, to develop plans and monitoring the execution of the new installed software. Communicating with developers to design and provide required functions that meeting with enterprise’s goalsImplementing the data and process modelling techniques to assure the creation of a clear and neat required software features and specifications, which lead to the correct design and development of the course software. Show less

Qasyoon Agriculture Est
Sept 2016 - Sept 2018ICT Business AnalystResponsible to communicate with the end users needs from the company departments to prepare the business requirements.Understanding the business environment to analyze, determine and define the life cycle of the business process Pointing the gaps in the current business process and identifying best practice to enhance the business productivity. Responsible for creating timeline, cost, resource and risk plans according to project management methodologies. Assuring the right implementation and testing for the new system according to the prepared plans in regard to meet with the acceptance criteria. Responsible for preparing the training needed guidelines and conducting training sessions for end users.Taking in responsibility the creating and updating of the system specifications and deliver it to developers.Following the principles of data modeling such as UML to assure the right creating of system specifications for software developing purposesAiding the management in decision-making process related to new IT projects.In charge of writing and developing the needful technical specifications for different departments and end users. Show less

SOS Services Bureau
Oct 2018 - Nov 2020ICT Trainer and ConsultantCollecting and understanding different department needs for IT solutionsAnalysis of the company's business processes for their inefficiency.Provide recommendations for solutions or improvements that can be achieved through new technology or alternative uses of existing technology.Using various project management methodologies in the preparation of business needs for better IT solutions including planning, budgeting and implementation.Responsible for training end users on the new modifications/system installed and creating the manuals of the training sessions.Responsible for writing and document the specification of the new system As per business requirements Use modeling and testing to enhance the success of projectsResponsible for providing all information related to decision making of IT project processes Show less

CONSEC Group of Companies
Nov 2020 - nowWork with key business users and educational department managers leading to building a new cybersecurity team with an 85% passing score.Document business and functional requirements for identified opportunities for the educational center which reduced the time needed to retrieve the data by 35%.Develop and deploy Power BI data models used in reports and dashboards allowing for fast access to comparable results.Create visualizations and drill down scenarios through data analysis in Power BI to assist in winning projects.Validation testing to ensure solutions meet the documented business requirements.Provide purposeful, accurate, and timely analyses to more than 200 business users.Ownership to build a team of innovative members among 700 participants for a leading government entity. Show less Collecting and understanding different department needs for IT solutions.Analysis of the company's business processes for their inefficiency.Provide recommendations for solutions or improvements that can be achieved through new technology or alternative uses of existing technology.Using various project management methodologies in the preparation of business needs for better IT solutions including planning, budgeting and implementation.Responsible for training end users on the new modifications/system installed and creating the manuals of the training sessions.Responsible for writing and document the specification of the new system as per business requirements. Use modeling and testing to enhance the success of projects.Responsible for providing all information related to decision making of IT project processes. Show less
Business Analyst and Consultant
Mar 2023 - nowInformation Technology Specialist
Nov 2020 - Mar 2023

GLOCAL Foundation of Canada
Jan 2024 - nowBusiness AnalystConduct stakeholder interviews to gather business requirements and translated them into functional specifications.Collect relevant data, including Key Performance Indicators (KPIs), financial reports, and other key metrics. Analyze data using tools like Excel and Power BI to identify trends and recommend process improvements.Collaborate with cross-functional teams to streamline workflows and enhance operational efficiency.Maintain detailed documentation of project requirements, user stories, and process maps.Assess risks related to the projects and prepare contingency plans when needed. Show less

Paradigm Consulting Group
Feb 2025 - Apr 2025Product AnalystAnalyzing internal ChatGPT responsiveness and developing prompts to automate resume creation on the company template.Collaborating with cross-functional teams to gather requirements and ensure alignment with business objectives.Conducting user acceptance testing to validate the functionality and usability of automated resume creation tools.Providing training and support to team members on the use of new automation tools.Monitoring and evaluating the performance of automated systems to identify areas for improvement.Documenting processes and creating user guides to facilitate the adoption of new tools.Assisting in the development of project plans and timelines to ensure timely delivery of solutions. Show less
Licenses & Certifications
- View certificate

CompTIA A+
Nov 2011 
Microsoft Certified Technical Specialist - MS Project
Oct 2010- View certificate

CompTIA Certified Technical Trainer (CTT+)
Apr 2010 
CIW Web Design
Sept 2009- View certificate

Certified Trainer Professional (CTP)
Dec 2008 
Microsoft Certified Database Administrator
Aug 2004- View certificate

Final Exam: Decision Analyst
SkillsoftAug 2023 - View certificate

Verified International Academic Qualifications
World Education ServicesMar 2020 - View certificate

Final Exam: Business Analyst
SkillsoftAug 2023 - View certificate

Project Management Professional (PMP)
GreyCampusJan 2017
Volunteer Experience
Interpreter
Issued by Regina Open Door Society on Nov 2023
Associated with Anas Shehata
Languages
- enEnglish
- arArabic
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