Geoffrey Carter

Experience

• 

  Flint Ink

  Jan 1997 - Jan 2002

  Managed $10 million billing and billing center for four regional branchesOrchestrated the transfer of billing and office tasks to a central billing locationAssisted in design of software for future call center Managed a commercial printing ink manufacturing branch of 25 employees including two managersIS support for all computer software and hardware related functionsAnalyzed profit and loss statements for $7million branchMonitored costs on a continuous basis to keep expenses in line with business flowAssisted with design to prioritize changes to branch systems

  • Regional Central Billing Manager

    Jan 2001 - Jan 2002

  • Operations Manager

    Jan 1997 - Jan 2001
• 

  Flint Group

  Jan 2003 - Jan 2012

  Office Manager

  Supervise an office of two employeesEstablish pricing for 120 local/regional customers and prepare price listsAct as liaison for local HR Provide IT support for Windows XP, Excel, Word, Lotus Notes and local network issues for 20 employeesResponsible for payroll, accounts payable, billing, and invoicing, accounts receivableAnalyze profit and loss statements for $7million budgetManage customer calls by taking and processing orders (approx. 700/month)Support sales force by developing pricing, proposals, sales reports, and sale analysisProvide administrative assistance to Vice President of Sales - Eastern Region Show less

• 

  Cellular Sales

  Apr 2012 - Nov 2013

  Verizon Wireless Sales Consultant

  Verizon Wireless sales consultantSold mobile phones and wireless servicesProvided appropriate customer service through verbal and written communicationMaintained a position in local Top 10 Sales each month

• 

  Space Telescope Science Institute

  Nov 2013 - now

  Plans, tracks, and coordinates business functions related to the IT environment. Including customer relationship management, coordinating the allocation of Institute-wide desktop technologies, tracking the Materials and Equipment budget, tracking/maintaining software licenses, and web content management.Plans the allocation of desktop systems within STScI.Tracks desktops for all STScI from requirements specification through installation.Maintains knowledge of existing technology to maintain source for desktop configurations.Monitors Materials and Equipment budget for the division.Maintains software licenses Updates IT Asset Management information.Administers software and hardware contracts for the STScI. Show less Division Administrative Assistant Lead for the Information Technology Services Dept. Space Telescope Science InstituteProvide all administrative support for IT Division Management Team and 60+ employeesProcure, manage, and input all purchase requisitions for IT equipment and software for Space Telescope Science InstituteCoordinate the allocation of desktops and manage and track desktop planning and budgetCollaborated with desktop services to identify and develop technical specification for laptop and desktop systems required for Institute-wide employeesCreate orders for laptops, desktops and peripheralsOversee the renewal process for software support and license renewalsReview travel authorizations and travel expense reports for accuracyAssist management team with innovative management suggestions and conceptsOrganize training and manage budget for the IT Division Assist IT Deputy Director with decisions on housing office location requests Show less

  • Senior IT Resource Specialist

    Oct 2022 - now

  • IT Resource Specialist ll

    May 2019 - Oct 2022

  • Division Administrative Assistant Lead - Information Technology Services Division

    Nov 2013 - Oct 2022