Hazel Hammond

Experience

• 

  University of Sheffield

  Aug 2013 - Oct 2013

  Clearing Helpline Assistant and Registry Services Assistant

  This role included the undertaking of general office tasks, including updating and data checking the University of Sheffield’s student records with a particular focus on tuition fees. I also answered telephone calls and emails advising students on both the registration process and financial concerns. Furthermore, I worked on the Financial Enquiries helpdesk during the Registration Event in Intro Week where I dealt with students face to face in a busy environment, advising them on the best course of action. I had to learn quickly and work efficiently, demonstrating my time management skills. Working in a highly pressurised atmosphere answering phone calls required me to stay calm and professional. I had to ensure the information I conveyed was accurate and make sure I gave the best possible advice to potential undergraduates. I enjoyed the thrill of the pressure and satisfaction of performing well and was required to use my interpersonal and problem solving skills. Show less

• 

  Sheffield Wildlife Trust

  Jan 2014 - Jun 2014

  Volunteer HR Assistant

  In my final year at University I gained invaluable experience in the Human Resources sector by volunteering for this local charity for one full day a week. I assisted with admin duties regarding the payroll (including monitoring days taken off due to illness or holiday), recruitment (chasing up referees, filing applications, sending out applications and interview invitations), updating employees records, filing health and safety reports and researching the latest laws regarding employees health and safety, and I also helped to revise information supplied to employees on issues regarding workplace legislation. Show less

• 

  Skillshare International UK

  May 2014 - Jan 2015

  Volunteer

  I voluntarily facilitated educational sports sessions for children aged 3 to 15 years old.

• 

  Hollyfield Personnel

  Feb 2015 - May 2015

  Internal Resourcer

  Sourcing for potential candidates for Support Workers for Voyage Care residential and supported living services which support adults with learning disabilities. Utilising job boards to seek suitable candidates, arranging interviews and liaising with Service Mangers

• 

  Voyage Care Ltd

  May 2015 - Jan 2018

  I provided remote and on-site HR support to a regional portfolio of approximately 50 services. This role required me to:- Liaise closely with the Managing Director and Operations Managers to provide advice and support the business’ strategy- Be primary contact and guide for all high level HR procedures, managing a large caseload of disciplinary, grievance, long and short term sickness and capability cases- Assist and coach line managers with daily employee relations and recruitment queries- Counsel employees on HR procedures, performance standards and any workplace issues- Support with change management projects including experience of TUPE and redundancy processes- Project work to evaluate and improve existing policy and procedures - Attend regional executive management meetings to support with the implementation of HR policy- Ensure I had up to date employment law knowledge and awareness of current case-law. Show less Includes:Supporting Managers with low level disciplinary and grievance casesAdvising on all elements of the sickness, maternity, AWOL, flexible working, and performance policies.First line of response to all employee relations queries from Managers and other employees.Ensuring compliance in areas such as right to work, nurse pins, DBS/PVG/SSSC checks and references.Managing personnel files and leavers. Project work (Occupational Health, apprenticeships etc.)Note taking at all kinds of confidential meetings Show less

  • HR Advisor

    Apr 2017 - Jan 2018

  • Junior HR Advisor

    Sept 2016 - Apr 2017

  • HR Administrator

    May 2015 - Sept 2016
• 

  Queen Alexandra College

  Feb 2018 - May 2019

  Human Resources Officer

  I worked as part of a small but fast paced HR Department, providing on-site HR support to 400 staff working within an educational and care setting. This role required me to: - Oversee the entire recruitment process - Support managers with employee relations casework and conduct fact finding investigations for grievance and disciplinary cases- Advise on performance management procedures, contractual changes and general HR queries- Manage short term and long term sickness cases in accordance with the company’s Absence Management procedure. Conduct return to work interviews, process occupational health referrals, support managers with risk assessments and reasonable adjustments- Support with any change management procedures including redundancy- Organise staff training. Liaise with line managers to arrange effective training days and analyse staff training records for compliance. Deliver HR related training sessions- Actively support with the implementation of a new HR system Show less

• 

  MAG (Mines Advisory Group)

  Apr 2022 - now

  • Human Resources Manager

    Feb 2024 - now

  • Human Resources Officer

    Aug 2020 - Jun 2024

  • Human Resources Officer

    Aug 2023 - Jan 2024

  • Human Resources Coordinator

    Apr 2022 - Jul 2023