Leonard Mensah

Experience

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  Zepto Ghana Limited

  Feb 2009 - Nov 2012

  Website Developer

  Creating Flyers, Posters and News LettersDeveloping and Maintaining Official WebsiteDevelop applications in JAVA to be used on the companies tablet PC’s.Developing and an online student management database system.

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  Open Learning Exchange

  Nov 2012 - Aug 2022

  When I was in this capacity, I directed the development of cost-efficient Android solutions for Planet System, demonstrating leadership in overseeing mobile application development teams. Personally, I reviewed software pull requests to ensure adherence to coding standards and quality. I took the initiative to establish and configure automated coding systems, improving efficiency and accuracy in software development. Some of the key contributions include:• Pioneered the design, development, and implementation of learning software that supported more than 60K users.• Expanded software reaches across four countries over a five-year period, demonstrating effective management and deployment skills.• Innovated a sneaker-net data transfer mechanism that significantly improved data transfers, leading to over 80 installations across Ghana.• Configured over 80 Raspberry Pi's as teaching-learning servers, each containing over 4K learning materials, contributing to the enhancement of educational technology infrastructure. Show less During my tenure in this position, I delivered technical stewardship for the development of an Android-based Learning Management System (LMS), showcasing my innovative and strategic thinking. I conducted the configuration and installation of Raspberry Pi across project schools, demonstrating my adeptness in hardware setup and deployment. Through effective collaboration with OLE in Boston, I fostered international partnerships and facilitated knowledge exchange. Some of the key contributions include:• Innovated a sneaker-net data transfer mechanism, leading to significant improvements in data transfer rates and over 80 installations across Ghana.• Built capacity and imparted training effectively for troubleshooting and maintenance of learning systems across all deployed schools, thereby fortifying their operational resilience and self-sufficiency. Show less

  • Tech-Lead Africa and Senior Software Engineer

    Feb 2017 - Aug 2022

  • Information Technology Genius

    Nov 2012 - Nov 2018
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  Pellucid Technology

  Feb 2014 - Jan 2023

  Chief Technology Officer

  • Set up and configured firewalls, endpoint protections, and access controls on workstations and servers, resulting in improved security posture and compliance with organizational standards was well as developed 42+ robust web applications for 30+ clients.• Created and delivered cybersecurity awareness materials for 530+ individuals from non-profit and for-profit businesses multiple domains resulting in improved cybersecurity awareness and reduced security incidents.• Orchestrated comprehensive client support solutions for 8+ organization’s, leading to a 25% improvement in IT security compliance, including the Ministry of Health, MSEC, and Bluetown, using Zendesk, SolarWinds, Lansweeper, and custom e-Portals, resulting in reduced support response times and improved compliance.• Participated in the incident response process by monitoring alerts, analyzing logs, and assisting in containment measures, which helped reduce the mean time to respond (MTTR) by 20% during a security event. Show less

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  Jhpiego

  Feb 2015 - Nov 2017

  Digital Health Consultant

  • Evaluated and implemented 5+ learning management systems and digital health solutions for Ministry of Health Training Colleges, improving the incorporation of ICTs into teaching and learning and enhancing learning outcomes.• Trained over 2,000 Health Training College tutors nationwide, enhancing academic outcomes for students and simplifying complex subject matter for more accessible learning.• Spearheaded IT infrastructure for 5 data collection tools and automated SMS systems for the USAID MCSP Program, improving data accuracy and quality, ensuring business continuity, and enhancing data recovery processes Show less

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  Vision Spectra Limited

  Feb 2018 - Nov 2023

  Production Director

  As I serve this role, I orchestrate multicamera live video productions, ensuring high-quality content creation for diverse clients. I conceive and author compelling storylines and scripts, adding creative value to each project. With a keen eye for detail and aesthetics, I execute professional photography. I install and calibrate production equipment, guaranteeing optimal functionality. I operate lighting to enhance visual storytelling and employ Adobe Premier Pro and Final Cut to craft engaging videos.Some of the key contributions include:• Coordinated live production setups for over 20 clients across 17 disparate locations nationwide.• Directed and produced more than 8 thought-provoking documentary films for esteemed clients such as GIZ, DAI Policy LINK, Open Learning Exchange, VSO, among others.• Negotiated and secured over 12 lucrative business contracts, contributing to the company's financial growth.• Showcased video editing prowess by producing over 30 impactful advertising and explainer videos, contributing to the clients' marketing success. Show less

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  TechChange

  Aug 2023 - May 2024

  Instructional Designer

  • Developed 40+ high-quality eLearning modules using Articulate Storyline and Moodle, ensuring high user engagement for an estimated 10,000+ USAID staff, improving knowledge retention.• Executed over 8 needs assessments and implemented instructional design theories to optimize content delivery for 10,000+ USAID staff, significantly increasing course completion rates.

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  Atunwa Digital

  Oct 2023 - Aug 2024

  Information Technology Security Analyst

  - Utilized SIEM tools to continuously monitor our network and platform activity, detecting and resolving security threats to reduce incident response time by 30% over six months.- Coordinated cross-functional teams to respond to security incidents minimizing platform downtime and preserving data integrity.- Performed periodic vulnerability scans and a few penetration tests, identifying and remediating high-risk vulnerabilities within two weeks to maintain platform security compliance.-Implemented secure authentication methods and role-based access controls across databases, and user accounts, reducing unauthorized MFA's and zero-trust policies.- Enforced industry-standard security policies and compliance with GDPR and CCPA, achieving audit pass rate by regularly updating and testing our internal protocols.-Frequently audited user access quarterly, enforcing least privilege and zero-trust principles to maintain secure user permissions and reduce privilege misuse by 20% over 4 months period.- Developed and facilitated bi-annual security training for employees and end-users, increasing security incident reporting rates by 40% and fostering a proactive security culture.- Supported bi-annual risk assessments, prioritizing platform security risks and collaborating with stakeholders to implement solutions aligned with company objectives, achieving a 50% risk reduction.- Streamlined Security Automation: Deployed security automation tools for incident response and vulnerability management, reducing manual processes by 35% and improving response efficiency. Show less

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  AVASO Technology Solutions

  Nov 2024 - Dec 2024

  Information Technology Field Technician

  • Provide reactive Level 1 desktop/laptop break/fix support and Level 2 technical assistance at client facilities.• Deliver staging services, including imaging, preparing deployment devices, and evaluating decommissioned systems for repair, reuse, or recycling.• Maintaining and updating asset inventory records during field service events and ensuring accurate system data.• Execute Installs, Moves, Adds, Changes, and Decommissions (IMACD) for end-user devices in response to service tickets.• "Smart Hands" support for non-end-user devices, assisting on-site technical teams as required.• Conducting installation, configuration, troubleshooting, and customization of software and patches, addressing both basic and advanced requirements.• Supporting IT projects such as office relocations and new office setups, delivering hands-on technical solutions.• Diagnosing and resolving hardware and software issues, guiding users through targeted troubleshooting steps and remote support.• Customizing desktop applications to meet user needs and creating detailed technical documentation and manuals. Show less