Experience

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  Info systems

  May 2005 - Jun 2006

  Faculty

  𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 – ❖ Technical Troubleshooting and Patch Management: Conducted troubleshooting of applications and system errors, utilizing expertise in the end-to-end patch management process to resolve issues efficiently. ❖ Server Load Assessment and Tuning Recommendations: Evaluated server loads and provided tuning recommendations, demonstrating proficiency in systems management concepts, processes, and standards, including performance management, tuning, and network management. Show less

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  Accel frontline services ltd. - india

  Jul 2006 - Oct 2010

  Resident engineer

  𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 – ❖ Server and Application Management: Maintained DNS server and utility server, as well as the backup server using EVAULT (SUNGARD) and Data Domain, ensuring continuous availability and reliability of critical infrastructure components. Configured and managed various applications including IIS, FTP, SFTP, SMTP, and others, optimizing their performance and ensuring seamless operation within the network environment. ❖ Problem Management and System Migration: Implemented effective problem management processes to identify and proactively remediate incident trends, minimizing downtime and optimizing system performance. Participated in internal operational projects to migrate systems from physical data centers to virtual data centers, leveraging expertise in Linux OS installation and configuration on both physical and virtual systems to ensure smooth transitions. Show less

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  Cms computers limited (india)

  Nov 2006 - Jan 2008

  Fms engineer

  𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 – ❖ Mission-Critical Data Center Operations Management: Managed hands-on mission-critical data center operations, ensuring uptime and availability of applications and production servers to meet SLA commitments. ❖ Proactively monitored network, servers, databases, and applications within defined service level parameters, conducting root cause analysis of crashes on Linux servers to identify and address underlying issues. ❖ Log Files Analysis and Backup Management: Conducted thorough log files analysis to identify technical aspects causing alerts and warnings, proposing optimal resolution plans to mitigate risks and ensure system stability. Managed backups through HP MSL 5000 tape library with VERITAS NetBackup, ensuring data integrity and disaster recovery readiness in compliance with organizational policies and procedures.❖ Incident Management and Service Improvement: Executed standardized incident management processes with a focus on service remediation and stakeholder transparency, effectively resolving issues and minimizing impact on business operations. ❖ Continuous Improvement and Feedback Provision: Provided feedback to drive continual improvement into utilized monitoring solutions, contributing to the enhancement of system reliability, performance, and efficiency. Show less

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  Hcltech

  Jan 2008 - Jul 2022

  Linux administrator

  𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 – ❖ Providing 24x7 Support and Cloud Infrastructure Management: Ensured uninterrupted support by providing round-the-clock L2 support on VMware and L3 support on Linux, effectively managing the AWS cloud infrastructure. Collaborated closely with system services, application support teams, and development teams to address technical issues promptly and maintain system integrity. ❖ Oversight of Physical Storage and Management of AWS Services: Oversaw the management of physical storage, including the creation, allocation, and resizing of logical unit numbers (LUNs), ensuring optimal storage utilization and performance. Demonstrated proficiency in managing various AWS services such as EC2, ELB, VPC, S3, RDS, IAM, Route 53, CloudWatch, and SNS, contributing to the seamless operation of cloud-based systems. ❖ Configuration and Monitoring of Server Performance: Configured and maintained network time protocol (NTP) servers, DNS records, and other essential server components to uphold system reliability and accuracy. Monitored server performance metrics such as load average, CPU usage, disk space usage, and memory utilization on a daily basis, proactively identifying and addressing any performance issues. ❖ Ensuring Security Compliance and Documentation Accuracy: Ensured compliance with security and regulatory standards by implementing and enforcing security policies and procedures across the infrastructure. Maintained accurate documentation of system configurations, changes, and incident reports, facilitating effective auditing and compliance verification processes. ❖ Management of Virtual Machine Operations: Managed virtual machine (VM) operations, including migrations, conversions, and hardware upgrades, ensuring the seamless operation of virtualized environments. Leveraged expertise in VMware technologies to optimize VM performance, scalability, and resource allocation in alignment with organizational objectives. Show less

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  Tech mahindra

  Jul 2022 - now

  Senior linux system administrator

  𝑲𝒆𝒚 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 – ❖ Leading the Technical Team: Guiding the team in designing and implementing innovative solutions to meet client requirements, ensuring adherence to best practices and industry standards. ❖ Supporting Product Team: Monitoring and supporting software product teams in an Agile Development environment, ensuring smooth operations and timely delivery of commercial software solutions. ❖ Enhancing Operational Processes: Contributing to the improvement of R&D operational processes by investigating emerging development technologies and implementing innovative solutions to enhance software operation efficiency. ❖ Managing CI/CD Pipelines: Managing CI/CD pipelines with infrastructure as code and full automation to provision and maintain application stacks across various environments. ❖ Collaborating and Influencing: Collaborating closely with platform, machine learning, search, data, and frontend teams to understand their DevOps and infrastructure needs, influence the DevOps roadmap, and lead execution on various projects. ❖ Taking Ownership: Taking ownership of OpenShift/Pacemaker Linux clusters and the SAP HANA DB production environment, enhancing observability and reliability through effective management of monitoring and alerting infrastructure, and implementing best-in-class security practices. ❖ Utilizing Ansible Automation: Utilizing Ansible configuration management tool to automate tasks, deploy critical applications, and maintain environment integrity, including documentation of all infrastructures into version control. Show less