Niklas Sylow

Experience

• 

  Telmore

  Oct 2010 - Jul 2012

  It-Supporter elev

  1 & 2 level of support (On-Premises support)Active DirectoryGroup Policy ManagementWindows server 2003/2008Microsoft Exchange 2003/2007Office CommunicatorWindows XP/7Smartphone/tablet supportMicrosoft Office 2007/2010Adobe Photoshop CS5+HTML/CSSVMware virtualisering Citrix XenappSymantic Endpoint ProtectionServicedeskPlus – ManageEngine

• 

  TDC Hosting

  Jul 2012 - Dec 2016

  1 & 2 level of support (Phone & on-site support)Implementering af mindre projekterActive DirectoryGroup Policy ManagementWindows server 2003/2008/2012Microsoft Exchange 2003/2007/2010Office Communicator / LyncWindows XP/Vista/7/8/8.1 supportSmartphone/tablet supportMicrosoft Office 2007/2010/2013Adobe Photoshop CS5+HTML/CSSVMware virtualisering Citrix XenappSymantic Endpoint ProtectionEfecte – Helpdesk systemITLL – IT service management Show less

  • Senior IT-Supporter

    Sept 2012 - Dec 2016

  • It-supporter elev

    Jul 2012 - Oct 2012
• 

  Madspot.dk

  Jan 2013 - Aug 2014

  Web Developer

  Danish webside with recipesVisual DesignPhotographyPHP,HTML,CSS,Javascripts

• 

  GlobalConnect

  Dec 2016 - Feb 2020

  Managed Services specialist

  - Operativsystemer- Middelwaresystemer- Software as a Service (SaaS)- Incident og request management- Backup- Monitoring- 2nd & 3rd level support- Change management- CMDB management- Projektdeltagelse- Assistance til Infrastructure Operations

• 

  Grundejernes Investeringsfond

  Feb 2020 - now

  IT-Specialist

  Azure - Device management - Autopilot - Intune -Security