Experience

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  Imd laser clinic

  Jan 2008 - Jan 2009

  Office administrator/receptionist

  • Responsible for high-speed data entry (over 60 wpm), filing, faxing, photocopying, and other administrative duties.• Communicated and liaised verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff• Established and maintaind effective working relationships with co-workers, supervisors and clients

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  Markham road medical centre

  Mar 2009 - Oct 2009

  Office administrator/medical receptionist

  • Articulated detailed information to patients.• Operated office machines, such as photocopiers and scanners, facsimile machines and personal computers• Computed, recorded and proofread data and other information, such as records or reports• Maintained and updated filing, mailing and database systems• Opened, sorted and routed incoming mail, answered correspondence, and prepared outgoing mail• Reviewed files, records, and other documents to obtain information to respond to requests Show less

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  Future shop

  Jul 2013 - Jan 2014

  Customer service representative

  • Built strong relationships with team members, clients and customers• Field paperwork and statements• Resolved customer issues effectively by turning them into a positive experience for the individual• Processed a variety of different transactions (sales, returns, price adjustments, processing payments)• Counted all cash processed throughout the day, in charge of balancing at the end of shift

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  Hooper holmes canada ltd.

  May 2015 - Dec 2015

  Medical interviewer

  • Conducted phone interviews for clients that wished to get approved for health/life insurance• Worked on behalf of insurance companies such as Sun Life• Knowledge of medical terminology, illnesses and treatments• Handled inbound and outbound calls• Followed company's policies and insurance company's guidelines

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  Shoppers drug mart

  Sept 2015 - now

  Assistant manager