Experience

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  Relax day spa

  Jun 2008 - Jul 2009

  Head concierge

  The diary and general management of up to 20 therapists daily (the business employed about 70 therapists in total).Greeting clients, making bookings and general office administration.Assisting with the planning and implementation of marketing programs.Events planning and coordinating in-house promotions and entertainment.Managing the reception staff, staff training, and creating and implementing administrative procedures.Product management and visual merchandising.

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  The age

  Sept 2008 - Sept 2009

  Freelance journalist

  Contributed articles on a freelance basis to The Age and The Sunday Age.

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  My bookshop

  Jan 2009 - Jan 2010

  Development manager
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  Fairfax media

  Mar 2010 - Dec 2018

  • Responsible for the Entertainment & Food portfolio in Victoria, and for all advertising and commercial partnerships, across Fairfax’s online and print platforms.• Development of deep commercial relationships with senior client and agency decision-makers and influencers across the portfolio.• Identifing opportunities for growth across the category, and working with internal stakeholders to deliver on client objectives.• Team management, including recruitment, weekly WIPs, employee development and training, and budget management and forecasting.• Providing commercial input to strategic planning processes across categories and develop proactive new business and growth strategies. Show less • Management of a portfolio that covers all Melbourne-based entertainment agencies. Key clients include the Australian Ballet, Melbourne Theatre Company, Frontier Touring (Mushroom Group), Palace Cinemas and Village Cinemas.• Strong agency and direct relationships, and understanding of the entertainment industry.• Selling of Fairfax products across press, NIMs, online, tablet and mobile.• Achieving targets for my client portfolio.• Revenue tracking through quarterly business plans.• Developing pro-active initiatives and seeking new business opportunities.• Employee coaching and development. • Acting as an internal advisor for entertainment-based briefs. Show less • Management of all national live entertainment clients for the Age, across press and online, working with both agencies and direct-based clients. • Management of the section Shortlist (formally known as EG).• Revenue tracking and growth for my portfolio.• Actively researching and pursuing new business opportunities.• Responsible for management of special entertainment features, including the Melbourne International Film Festival Guide, the School Holiday Guides, and the Melbourne Festival Feature. Show less

  • Business Director - Food and Entertainment

    Jan 2018 - Dec 2018

  • Agency Group Manager

    Apr 2016 - Dec 2017

  • Senior Brand Specialist - Entertainment

    Jun 2015 - Mar 2016

  • Senior Account Manager - Agency

    Sept 2013 - Jun 2015

  • Senior Account Manager - Entertainment

    Sept 2012 - Aug 2013

  • Account Manager - Entertainment

    Sept 2011 - Aug 2012

  • Account Executive - Entertainment

    Mar 2010 - Sept 2011
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  Nine

  Jan 2019 - Apr 2019

  Business director - food & entertainment
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  News corp

  Apr 2019 - Aug 2019

  Product and partnerships manager

  • Led Education and Health Care product portfolio for the Victorian Product & Trade Marketing team, and brand manager of the Leader publications.• Creation of a partnership approach for the Leader publications.• Worked closely with sales, production and editorial to bring features and special projects to life, both proactively and re-actively.

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  Compare club

  Jan 2020 - Oct 2021

  Responsibilities - Creation and implementation of a new commercial sales structure - including ratecard and media kit, forecasting analysis and ‘go to market’ initiatives that ensure continuous engagement with clients, onboarding a CRM system, and creation of a target industry plan, to increase business revenue and presence of brand in market.Management of the commercial partner portfolio (predominantly finance-based) for strategic approach and campaign execution to build brand awareness and favourability, working closely with internal stakeholders to protect and grow existing revenue, and develop and maintain strong client relationships.Creation of new business opportunities that look beyond standard advertising solutions, that grow revenue and improve the GTM strategy. Identifying and prospecting new business to increase revenue base. Show less

  • YourLifeChoices National Manager - Commercial Partnerships & Business Development

    May 2020 - Oct 2021

  • YourLifeChoices Business Development Manager

    Jan 2020 - May 2020
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  Tables by jake

  Mar 2020 - Mar 2021

  Co-director

  Tables by Jake is a catering and home food delivery business. As co-director, I manage the social and marketing channels, process and ordering management, and day-to-day client services.

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  Concentrix catalyst

  Oct 2021 - May 2024

  Client services & strategy manager - concentrix catalyst

  Concentrix Catalyst is the experience design and engineering business within Concentrix.Responsibilities:- Day-to-day management of strategic client and partner relationships for the NSW & Victorian portfolio, including key government, agri-tech and FMCG clients.- Identifying and executing new sales opportunities within the existing portfolio.- Management of existing projects including digital transformation strategy initiatives, application development and support and maintenance of digital assets.- Gathering client and internal team requirements in support of the creation of contracts.- Contract writing and commercial negotiations Show less

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  Xam consulting

  May 2024 - Aug 2024

  Client director

  Responsibilities:- Leveraging software development and delivery experience to drive new business opportunities.- Management of the full sales cycle using a consultative, relationship-driven approach.- Proactive outreach to prospective client departments and companies.- Development of relationships with key client stakeholders, and the project team.

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  4mation technologies

  Nov 2024 - now

  Senior account manager