Moataz Helal

Moataz helal

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Followers of Moataz Helal435 followers
  • Timeline

  • About me

    Reservations Support and Training Manager Application Services & Hotel Technology EMEA

  • Education

    • Minufiya university

      -
      Bachelor's degree hotel/motel administration/management
  • Experience

    • Raya contact center

      Oct 2012 - Jun 2013
      Customer service representative
    • Stream global services

      Jun 2013 - Jun 2015
      Listener care professional
    • Marriott international

      Jun 2015 - now

      Lead associate Core Services Guide Front Desk Agent, The Ritz Carlton DIFC

      • Reservations Support and Training Manager Application Services & Hotel Technology

        Nov 2023 - now
      • Core Services Manager

        Dec 2019 - Nov 2023
      • Lead associate Core Services Guide

        Feb 2019 - Dec 2019
      • Customer Care & Sales Specialist

        Jun 2017 - Feb 2019
      • Front Desk Agent

        Aug 2016 - Jun 2017
      • Front Desk Shift Leader

        Jan 2016 - Aug 2016
      • Front Desk Agent

        Jun 2015 - Jan 2016
  • Licenses & Certifications