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Moataz Helal

Moataz Helal

Customer Service Representative

Followers of Moataz Helal435 followers
location of Moataz HelalUnited Kingdom

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  • Timeline

  • About me

    Reservations Support and Training Manager Application Services & Hotel Technology EMEA

  • Education

    • Minufiya University

      -
      Bachelor's degree Hotel/Motel Administration/Management

  • Experience

    • Raya Contact Center

      Oct 2012 - Jun 2013
      Customer Service Representative

    • Stream Global Services

      Jun 2013 - Jun 2015
      Listener Care Professional

    • Marriott International

      Jun 2015 - now

      Lead associate Core Services Guide Front Desk Agent, The Ritz Carlton DIFC

      • Reservations Support and Training Manager Application Services & Hotel Technology

        Nov 2023 - now

      • Core Services Manager

        Dec 2019 - Nov 2023

      • Lead associate Core Services Guide

        Feb 2019 - Dec 2019

      • Customer Care & Sales Specialist

        Jun 2017 - Feb 2019

      • Front Desk Agent

        Aug 2016 - Jun 2017

      • Front Desk Shift Leader

        Jan 2016 - Aug 2016

      • Front Desk Agent

        Jun 2015 - Jan 2016

  • Licenses & Certifications