Cassidy Proctor

Experience

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  Redeemer University College

  Apr 2014 - Apr 2017

  I welcomed visitors and provided information on the institution and its events, and I received, organized, and distributed mail throughout the university. Additionally, I managed the primary university phoneline, answering questions, and directing calls to appropriate departments. I assisted in the creation of a friendly, welcoming visitor experience for clients, and completed a wide variety of administrative tasks including data entry, booking client accommodations, assisting in preparing for and running various conferences held at the university, and accurately processing cash transactions

  • Reception Assistant

    Sept 2016 - Apr 2017

  • Campus Services Assistant

    Apr 2014 - Apr 2017
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  Kitchener Public Library

  May 2017 - Aug 2018

  Senior Library Assistant

  I assisted patrons with reference, readers’ advisory, circulation and technological questions at Kitchener Public Library's Information Services, Circulation, Children’s and Teen Services, Heffner Studio makerspace, and InfoLink telephone line service points.In addition, I supported the Reader’s Advisory Librarian and other staff members in various projects including outreach, digital literacy video creation, creating and maintaining displays, program preparation and presentation, and writing for and compiling the bi-weekly ETC. newsletter.Represented both the Information Services and Administration departments on the Staff Association and held the position of Vice Chair. Show less

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  Idea Exchange

  Aug 2018 - Jul 2022

  Sourcing, drafting and editing content for the monthly website refresh, calendar events, monthly member newsletters, press releases, social media posts, and newspaper columns.Organizing and overseeing the call for, and collection, editing and data entry of, programs and events system-wide.General departmental assistant duties including taking minutes fora variety of meetings, submitting and tracking bills and invoices, and regular website updates. Provided reader’s advisory, reference help and other front-line patron support as a Fiction Specialist, On-Call person, or other positions at all locations, assisting with makerspace tech, personal I.T. issues, finding and suggesting media, supporting programs, and writing copy for the website. Organized, ran, and/or assisted with various programs, such as gallery events, book clubs, the Cambridge Comic Arts Festival, teen events, trivia nights, and author events.

  • Marketing and Communications Assistant

    Nov 2020 - Jul 2022

  • Library Assistant

    Aug 2018 - Nov 2020
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  University of Guelph

  Feb 2022 - May 2022

  Access Services Clerk - McLaughlin Library
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  Harlequin

  Jul 2022 - Oct 2022

  Marketing Coordinator, Harlequin Brand Group
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  Town of Caledon

  Oct 2022 - Feb 2024

  Marketing Coordinator, Economic Development

  Coordinated several award-winning marketing campaigns for Economic Development groups at the Town, including Tourism and Business Attraction & Investment, and organized marketing andcommunication efforts for the same, including print, video, and digital marketing, social media, newsletters, ordering of promotional materials, event attendance, website maintenance and copywriting.

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  County of Dufferin

  Jul 2024 - now

  Communications and Community Engagement Coordinator