Lucia Leuro

Experience

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  Teleperformance

  Dec 2015 - Jul 2016

  Customer Service Agent

  Bilingual customer service• Customer retentions• Sales

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  University Corporation God’s Minute

  Jun 2018 - Jun 2019

  Organizational Pschology intership

  Selection and recruitment of administrative and teaching staffGroup and competency interviewsCarry out the induction process for new collaboratorsfollow-up of the performance evaluation of the collaboratorsSupport in the Wellbeing areaBanner platform managementCarried out day-by-day duties accurately and efficiently.

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  Teleperformance

  Sept 2019 - Nov 2019

  Recruitment Analyst

  Evaluated strengths and weaknesses of candidates througheffective screening processes.• Followed up with notable applicants sourced via industry-specificpipelines, events and job fairs.• Operated and maintained applicant tracking and candidatemanagement systems.• Compiled and produced qualified candidates' information forhiring manager review and liaised between parties tocoordinate formal, management interviews.• Massive recruitment of bilingual people for the WAHA (Work AtHome Agent) campaign Show less

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  Universidad de Montemorelos

  Dec 2019 - May 2022

  Promotion and Recruitment assistant

  Customer service and promotion in different ways (telephone,WhatsApp, Facebook, post and face-to-face).• Management of Salesforce for the subsequent contact with theprospects and generation of statistical reports.• Control of the Inventory and sales of souvenirs

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  Laboratorio Arquitectura Dental

  Jul 2022 - May 2023

  Administrative Assistant

  Streamlined communications, appointments, and meetings for optimal efficiency.Produced polished correspondence, including emails, memos, letters, and forms.Orchestrated office operations to enhance workflow, enforcing policies, and managing invoicing with precision.

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  Deintec

  May 2023 - Jan 2024

  IT Recruiter

  Spearhead full-cycle recruitment for diverse IT roles, including Web andMobile Development, QA Engineers, e-Commerce specialists, PMP, IT Business Analysts, SAP, etc.Utilize ATS to curate a dynamic candidate database, enhancing recruitment efficiency.Devise and implement strategic recruitment initiatives, elevating talent acquisition success.Collaborate closely with hiring managers and clients to discern specific needs and tailor recruitment efforts accordingly.Conduct comprehensive interviews and screenings, evaluating candidates' technical proficiency and cultural alignment.Generate and analyze recruitment reports, providing valuable insights for informed decision-making.Proactively manage the entire recruitment and selection cycle, ensuring a seamless process.Drive continuous improvement initiatives to optimize recruitment effectiveness Show less

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  PepsiCo

  Jan 2024 - now

  HR assoc Analyst Payroll