Miranda Ferraro

Experience

• 

  SAAN Stores Ltd.

  Jul 2004 - Jan 2005

  Allocation Analyst

  • Allocated merchandise to over 200 stores using sales trends, past sales history and assortment plans• Analyzed sales information using software programs such as Arthur Decision and Oracle

• 

  The North West Company

  Feb 2005 - Dec 2007

  • Procurement and allocation of product in Toys and Seasonal categories, including assortment planning• Maintained vendor relationships and participated in the purchase/ negotiation process• Developed base advertising programs• Participated in the development and execution of category plans and initiatives based on consumer, demographic and sales market data• Set up and updated all category skus• Determined appropriate pricing for products in various diverse Northern markets• Created and analyzed reports related to sales, gross profit rate, controllable activity costs, and inventory productivity• Provided merchandising direction to the Merchandising group• Presented sales information and item progress at weekly Management meetings Show less • Merchandised items into working planograms while ensuring item integrity and adhering to merchandising principles• Maintained planogram library• Created and distributed planograms and planogram books to support store re-profiling• Responded to merchandising inquiries from individual stores• Created sales and financial reports using PowerPlay, Microsoft Access and Excel, and conducting initial analysis of movement and sales/ profit• Prepared agendas and recorded minutes for bi-weekly department meetings• Participated in company-wide meetings as a Staff Representative Show less

  • Assistant Category Manager

    Feb 2007 - Dec 2007

  • Merchandising Assistant

    Feb 2006 - Feb 2007

  • Merchandising Clerk

    Feb 2005 - Feb 2006
• 

  SWJ Strategic Marketing & Advertising

  Jan 2008 - May 2009

  Client Service Representative

  • Acted as day-to-day liaison with the SWJ Team and clients on all current and pending projects• Project management, including communicating with and monitoring internal staff to ensure campaign objectives, budgets and deadlines are met; conducting client and supplier follow-up; staff supervision• Chaired daily production meetings and weekly full schedule meetings• Maintained FastTrack schedule to chart progress of all projects, noting relevant timelines and deadlines• Trafficked creative files to publications and suppliers• Maintained client and supplier lists and database maintenance• Opened new project dockets in hard and electronic formats• Saved, printed, proof-read and filed electronic and hard copy proofs• Provided clients with creative and innovative solutions in a constantly changing market• Secured and maintained work samples upon project completion; filed and catalogued samples• Reception duties, including answering the main telephone and arranging courier service Show less

• 

  Winnipeg Regional Health Authority (WRHA)

  Apr 2010 - now

  Resource Coordinator

  • Supervises 50+ Direct Service Staff in a Unionized environment, in providing Home Care services to clients in the Southern area of Winnipeg• Matches, schedules, & assigns staff ongoing or one-time only work assignments in consultation with & based on care plans developed by Case Coordinators, in accordance to Home Care policies, procedures & the CUPE Collective Agreement • Human Resource Management - staff supervision, mentorship & coaching; performance management, disciplinary procedures (meetings, drafting & providing associated documentation records & letters, such as Dated Notes, Letters of Direction, Verbal & Written Warning letters, grievance hearings, arbitration preparation), disability management (in coordination with WCB & CL), assessing staffing needs & providing recruitment requisitions for hiring staff; screening, interviewing, scoring, hiring, and on-boarding• Coordinates & facilitates staff education• Payroll & timekeeping. Approval of hours• Extensive teamwork, collaborating with staff from all levels of the organization, managing tight deadlines & competing priorities• Excellent oral & written communication skills are used extensively to communicate & facilitate information sharing across all sectors of the organization• Multi-tasks & prioritize a large volume caseload of competing priorities daily, in order of urgency & priority, while demonstrating excellent organizational, time management & problem solving skills in a fast-paced environment• Software & technology used: Windows, SAP, EHCR/ Procura scheduling software, AMTS, RLS, SuccessFactors, Microsoft suite: Outlook, Word, Excel, Access, PowerPoint, Publisher • Committees in addition to regular work: DSS General Meeting Lead Coordinator/ Planner, Communication Module Facilitator, Workplace Configuration Planning Committee, EFT Optimization project, Resource Coordinator working group Show less