
Mackenzie Brown
Supervisor/Server

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About me
Client Services Manager at Influicity
Education

Wilfrid Laurier University
2012 - 2018Bachelor of Arts (BA) Art/Art Studies, GeneralActivities and Societies: Cheerleader at Laurier

BrainStation
2021 - 2021Social Media Marketing
George Brown College
2018 - 2020Marketing
Experience

Charcoal Group of Restaurants
Oct 2018 - nowSupervisor/ServerLeading member of both opening teams at Burlington, Oakville, and Toronto locations.Within the supervisor position, my roles and responsibilities directly related to providing a positive guest experience, building strong relationships with team members, as well as providing professional development for both new and seasoned employees.

Cowbell Brewing Co.
May 2019 - Nov 2020Brand RepresentativeAttend and coordinate a variety of festivals and sporting events to interact with new andexisting brand ambassadorsApply product knowledge to support the purchasing needs of the customers with respect toCowbells wide range of productsWorked with and learned from the territory managers within Toronto to help build and keeprelationships with current and future accountsPromote Brand image and awareness through social media including Instagram, Twitter,and FacebookCoordinate logistics of Toronto based programs and events Show less

StoryBilder
Nov 2020 - Jun 2021Digital Marketing SpecialistMeasures and report KPIs of all digital marketing campaigns and social media insightsDrive influencer outreach and conduct/maintain PR contact listsBrainstorm new and creative organic/paid growth strategiesDrive consistent, relevant traffic and leads to social media platformsEnsure brand aesthetic and presences is consistent through all social media platforms

Influicity
Jun 2021 - nowDevelop full campaign proposals, including creative / metrics/pricing/timing, based on client requestsManaging multiple ongoing influencer campaigns, events, podcast content, etc.Brainstorm new and creative organic/paid growth strategiesInfluencer research, analysis, recommendations, procurement, and outreach.Conceiving out-of-the-box campaign concepts based on platform capabilities,current trends, and brand goalsDevelop influencer rosters based on demographic/geographic criteria,using our internal toolsDeveloping influencer reports, content analysis, and recommendationsMonitoring and responding to influencer questions and issues Show less
Sr. Client Service Manager
Sept 2023 - nowClient Services Manager
Apr 2022 - nowClient Services Coordinator
Jun 2021 - now
Licenses & Certifications

Smart serve

First Aid CPR Level C
Nov 2015
Languages
- enEnglish
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