Ebony Wallace, MBA

Experience

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  Heartland Industries

  Oct 2002 - Oct 2007

  Appointment Coordinator

  Schedule/reschedule client appointments. Answer incoming/outgoing calls using a multi-line telephone system. Manage the front office and represent the company in a professional and businesslike manner. Substitute for the supervisor and assist in the Marketing Department. Submit payroll. Conduct interviews. Daily usage of computer software (Microsoft Word, Excel, PowerPoint, and Outlook). Schedule appointments in the marketing department for field personnel as well as occasionally run field appointments to assist in the instance of employee shortage. Show less

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  Jennie Stuart Medical Center

  May 2007 - Sept 2017

  Laboratory Receptionist

  Serve as the initial point of interaction for the laboratory. Input all out-patient laboratory tests. Ensure that physician’s orders are scanned and compliant for the Coding and Medical Records Department. Recover orders and revisions from physician’s offices and various medical facilities. Thoroughly annotate patient accounts. Accurately interpret physician signatures and orders. Register and invoice all drug screens and non-patient specimens. Screen and transfer calls. Sort and distribute mail. Fax laboratory results and run compliance checks. Various other clerical duties. Show less

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  Soldier For Life

  Sept 2017 - Sept 2019

  Administrative Assistant/Instructor

  Provide transition services to service members integrating back into civilian life. Enroll and schedule client appointments. Apply attendance. Generate weekly and monthly reports/updates for the Contract Installation Manager. Send reminders and no-show notifications to service members and unit commanders. Arrange classrooms for instruction and facilitate classes. Publish classroom schedules. Serve as the records coordinator for the Army Records Information Management System (ARIMS). Verify, update, and audit service member records. Answer multi-line telephones and direct calls. Efficiently utilize time management skills to organize and complete meticulous tasks. Order supplies and monitor supply inventory. Maintain and update phone and emergency rosters. Create success story slides and monthly calendar of events for the center. Various other administrative and clerical duties. Show less

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  CHRISTIAN COUNTY HEALTH DEPARTMENT

  Jan 2020 - now

  Family Support Worker