Waleed Al - Oqaily

Experience

• 

  NESMA

  Sept 2002 - Jun 2006

  Customer services

  included : Customer subscription service - Subscription management - Technical support - Follow upcustomer requests - Follow up paymentsFor customers.

• 

  الهيئة العامة للإحصاء

  Jul 2004 - Jul 2004

  Office counter

  Receiving enumerator files, reviewing, checking and sorting them by regions, and distributing enumerator groups to regions.

• 

  The Saudi National Bank - SNB

  Aug 2006 - now

  1. Application of the Policies and Procedures in the Branch. 2. Print, audit reports, review and match the transaction. 3. Receiving and processing customer complaints. 4. perform the baptism processes after ensuring that the systems are compatible and to address errors in case they occur. 5. Supervisor of the processing of customers' requests for products 6. Communicate with the Treasury Department in the bank and facilitate the processes and procedures of customers and baptism. 7. Coordinate and supervise staff work. 8. Coordination of staff vacations. 9. Coordination between the General Administration and the Branch. 10. Follow up the internal circulars in the bank and circulate them to the employees and supervise their implementation. 11. Supervise the transfer of salaries to some of the enterprises whose salaries are transferred through the branch . 12. branch manager(acting). Show less

  • Operations Manager

    Mar 2010 - now

  • Bank Teller

    Aug 2006 - Mar 2010