Thangaraj Petchiappan

Experience

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  Infosys

  Feb 2006 - Apr 2007

  Technical Team Lead

  Keep track of H/W Maintenance Contract for H/WCoordinating with various Hardware vendors in case of Hardware failures/ReplacementsKeeping track of Software licensing and RenewingLead projects on Hardware and Software Vendors in case of Outages or UpgradesNegotiation with various Software and Hardware vendors with respect to new purchase and Contract RenewalProper Justification to Management for any Hardware upgrades that involves costing.Timely technical delivery of the Team as per the SLA defined between the customers.Ensuring scheduled activities are performed by the Team in timelines with limited supervision. VM Server build, Installation, Configuration and Management.Ensure all reports, mails are getting replied/justified within the SLA. Responsible for ensuring timely completion/closure of Incidents as per the severity. Available to assist and direct my Team members at any given point of time.Timely Escalation and resolution of project issues to the all the stakeholders Maintaining good relationship with customer and other support teams Provide regular feedback to team members appropriatelyScheduling Service review and weekly calls with clients and implementing the feedbacks received Show less

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  Wipro

  Apr 2007 - Oct 2014

  Project Manager

  IT Experience using Microsoft Windows Server technologies, Project Planning, Project Management, Installations, Implementations, Security and Post Implementation support.Customer satisfaction first, In-depth Technical Expertise and Global Support Model, leadership skill and productivity.Well experienced in Client Engagements and Delivery.Understand the complexity of the project and provide documentation to the team about project execution.Windows Server 2012 Certified.VCP 410 Certified.MCSA 2003 Certified.Extensive experience in Windows 2003, 2008 and 2012 servers.Excellent Troubleshooting knowledge in Windows 2003, 2008 and 2012 servers.Extensive experience in Windows AD,DNS and DHCP.Reviewed DNS, DHCP, Active Directory Vulnerabilities.Using AD-Rights Management Service, to restrict rights and give permission on networkShared Files & Folders, Documents & E-mails.Work with different domains and functional teams to execute and good project solutions and closure.End to end Client Management and Client Reviews.Project Management. Show less

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  ILink

  Jan 2014 - now

  • Infrastructure and Cloud

    Oct 2016 - now

  • Cloud and Infrastructure Expert

    Oct 2014 - now

  • Principal

    Jan 2014 - Jan 2016