Hannah Musson

Experience

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  Richland Community College

  Sept 2010 - May 2016

  • Provided educational guidance and assistance to the college’s new and re-enrolling students• Assisted students with identifying and enrolling in appropriate courses needed for degree completion• Collaborated with multiple departments to ensure student academic affairs were handled and resolved • Provided administrative and secretarial support for the Math and Sciences department• Accountable for filing, scheduling, coordinating meetings, and obtaining supplies• Answered non-routine correspondence and assembles highly confidential and sensitive information

  • Associate Advisor

    Jul 2014 - May 2016

  • Administrative Assistant

    Sept 2010 - Jul 2014
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  First Church of the Nazarene

  Sept 2015 - Jul 2016

  Finance Manager

  • Managed non-profit organization’s financial activities and was accountable for general accounting, accounts payroll, and payroll• Drove financial decisions by monitoring and enforcing policies and procedures • Provided status of financial conditions of the church by collecting, interpreting, and reporting financial data to the Executive Director• Led end-to-end project management efforts to implement a new accounting software which increased productivity and reduced administrative complexity Show less

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  Reflections Academy of Beauty

  Sept 2016 - Jun 2017

  Manager of Admissions and Marketing

  • Recruited students to the beauty school through development of effective admission strategies• Lead initiatives to develop the school’s brand recognition by attending local and regional events to promote the technical programs• Maintained flow of quality applicants by analyzing trends in enrollment and marketing activities.• Generated applicants and program inquiries through the successful launch of an online marketing platform (e.g. Facebook, Twitter, Instagram)• Generated applicants and program inquires through the successful launch of an online marketing platform (e.g. Facebook, Twitter, Instagram). • Created eye-catching communication pieces to drive brand recognition in local community. Show less

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  Millikin University

  Sept 2017 - Aug 2018

  Transfer Admissions Counselor

  • Recruit students with some college experience to transfer to Millikin University • Travel to different community colleges and attend transfer fairs/events to meet potential students• Work with transfer applicants interested in transferring and help prepare and inform them of the steps needed to take before the start of the semester• Worked on creating better processes to improve the transfer experiences for the students

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  HSHS St. John's Hospital

  Nov 2018 - Mar 2019

  Health Clerk

  • Facilitates patient and clerical activities, including: o Data entryo Documentationo Communication of information necessary for patient careo Chart assembly and analysiso Customer service/public relations activities related to patient care and unit operations

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  UPS

  Nov 2018 - May 2021

  -Management of department resources to ensure maximum output, accuracy, and efficiency at all times.-Meet or exceed all established standards for accuracy and productivity.-Establish and promote a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.-Implement employee personal development plans as required to ensure the continuing professional growth of department personnel. -Ensure that all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. -Establish and maintain an aggressive cross-training program within the department to promote development, enhance flexibility, and ensure backup coverage of vital functions and processes. -Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate, OSHA, and WISHA requirements. Show less Package Handler (Nov. 2018-Sept. 2020)- Work with team to assemble, seal, and load packages into correct trucks- Read and comprehend labels to ensure proper processing- Follow safely rules at all times- Lift parcels that weigh up to 75 lbs.- Sort items according to destination- Handle and contain packages that may be leaking or hazardous- Repackage or dispose of any possible damaged boxes and/or broken itemsAir Driver (Sept. 2019-Sept. 2020)- Deliver packages to customers in a timely and professional manner- Carry packages of various weights- Maintain a good relationship with customers- Finish assigned route in a timely fashion and report back to building Show less

  • Preload Belt Supervisor

    Sept 2020 - May 2021

  • Package Handler/Air Driver

    Nov 2018 - Sept 2020
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  Noah’s Plumbing, Heating, and Cooling

  May 2021 - Apr 2023

  Service Dispatcher

  - Manage staff, prepare work schedules - Receive and prepare work orders- Respond to customer inquiries in regards to plumbing or HVAC issues- Manage extensive administrative dispatch roles using effective communications skills

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  DECATUR PUBLIC SCHOOL DIST. #61

  Apr 2023 - now

  Educational Media Device Technology Support Level 1