Parth Golani

Experience

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  Domino's

  Jul 2016 - Oct 2022

  Instore and Customer Service Representative

  Managed shifts, ensured smooth operations, and maintained high service standards consistentlyOversaw team performance, optimized productivity, and ensured efficient service deliveryMonitored inventory levels, coordinated orders, and maintained accurate stock recordsAddressed customer concerns, resolved issues promptly, and ensured exceptional service deliveryConducted financial transactions, managed cash, and maintained precise financial recordsCollaborated with management, implemented strategies, and achieved operational goals effectivelyAssessed team performance, provided constructive feedback, and enhanced overall productivity Show less

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  Subway

  Sept 2016 - Nov 2017

  Food Service Worker

  I worked in Subway Sandwich as a Sub maker, Customer Service Representative and an Instore worker. I had various responsibilities such as:Handling CashMaking SubsServing CustomersPrepping veggies and saucesCleaning

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  Oporto

  Feb 2019 - Feb 2020

  Customer Service Specialist

  I have 10 months experience working at Oporto's Westmead. I was taking orders, handling chip and fryer station, packing orders, filling drinks, sauces and also cleaning.

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  Oracle

  May 2021 - Jun 2022

  Oracle Cloud Consultant (Professional Job Training)

  • Trained on Oracle Cloud HCM Global Human Resources module.• Experience in implementing Enterprise & Workforce Structures as per client requirements.• Configuring Descriptive Flexfields, Checklists, Document of Records and Approvals in Global Human Resources module.• Documenting future business processes in Solution Design Document.• Creating basic reports using OTBI subject areas.

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  Woolworths

  Nov 2022 - now

  Fruit and Veg Team Member

  Responsibilities:• Arranging items• Setting up the store for customers to buy • Doing quality checks of all products• Making decisions to arrange products at the right place.• Keeping the store well-presented and clean

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  CyberGuard

  Nov 2023 - now

  Information Technology Support Engineer

  Diagnosing and resolving technical issues through phone, email, and ticketing systemsInstalling and maintaining computer hardware, software, and other equipment to meet client requirementsGuiding users through step-by-step solutions, expressing technical concepts verbally and in written form, ensuring customer satisfactionLeveraging remote support tools to troubleshoot and resolve issues on distant machines efficientlyEscalating complex technical issues to higher-level support engineers or appropriate departments as requiredAssisting users with Office 365 account setup, user management, and account synchronization across devicesMaintaining Active directory permissions, security, backup, recovery, and disaster recovery proceduresExperience in server virtualization technologies, such as VMware or Hyper-V, performing administration tasks like creating virtual machines and managing virtual networksAssisting on cloud-based file-sharing platforms, such as Microsoft SharePoint, Google Drive, OneDrive, etc.Hands-on experience with GPOs, Organizational Units, ADFS, DNS, DHCP, and related Microsoft technologies Show less