James Randle, AWI-CH, SHRM-CP

Experience

• 

  Bolingbrook Trojans

  Aug 2002 - Dec 2010

  Assistant Football Coach

  Assistant Youth Football Coach for Pop Warner Youth Football program Bolingbrook Trojans

• 

  AIU Online

  Mar 2003 - Sept 2004

  Financial Aid Advisor Team Lead

  Lead a team of 20 admission advisors in the process of getting students enrolled in online classesEducation advisor to 125 studentsWorked directly with educational loan companies to get student loans approvedIn charge of entire financial aid process

• 

  City of Bolingbrook

  Sept 2004 - May 2011

  HR Generalist

  City of Bolingbrook September 2004- May 2011HR Generalist Assisted in the administration of all HR policies, procedures, and programs for the City of Bolingbrook Functional areas include: Benefits, Worker’s Compensation, Staffing, Training/Development, Insurance, Employee Relations, Recruiting, Payroll, and Job postingso Worked directly with the Mayor, Police and Fire Chiefs on City Career Center Counsel Administered benefit plans by acting as a subject matter expert for health, wellness, FSA, life, COBRA, and our 457 plansProvided HR support to 600+ employees Handled all employee relations Lead and executed yearly open enrollment health/welfare programs for all employees Worked with many vendors to bring additional benefits into the City of Bolingbrook Directly handled all insurance claims for City of Bolingbrook: General, Property, and Auto Liability Developed and implemented Supervisors Accident Reports, used for submitting on the job injuries Identified, assessed, and prioritized specific risks within the City and utilized and applied coordinated resources to minimize, monitor, and control the probability and impact of losses and accidents Instrumental in the organization of City of Bolingbrook Safety Committee Conducted and facilitated all new hire training and updates on policies as needed Assisted in investigations regarding complaints of misconduct including sexual harassment, discrimination, and safety violations Provided on-going training to managers, supervisors and employees in areas including, but not limited to, talent development, compensation, benefits, safety, security and compliance Provided coaching and counsel to managers, supervisors and employees in areas of policy, compensation, benefits, employee relations, performance management, safety and security Experience working with union and non-union workers, unions I currently work with are Afscme, Map Chapters 2 3 4 5 Fire Union AFL-CIO-CLC IUOE, and SEIU. Show less

• 

  Quest Medical Inc (Medical Device Manufacturing)

  Jul 2011 - Apr 2012

  Human Resources Generalist

  o Assist in the administration of all HR policies, procedures, and programs for the companyo Conduct new hire orientationo Assist with sourcing and staffing for temporary hourly positions and full time positionso Maintain monthly headcount reportso Maintain and upkeep HR database on Questnet-public boardo Provide employee verification (verbal and written)o Monitor performance evaluations for new hires: 45 and 90 day reviews, and annual reviewso Employees file maintenance (file construction, notifications, follow-ups, filing, ect.)o Keep track of employee vaccinations-TB testing and hepatitiso Handle all worker’s compensation claimso Keep track of all employee leave (FMLA, Work Comp, STD, LTD, Sick, Personal)o Make sure all training is up to date for all employeeso Job postings o Create offer letterso Handle all employee relationso Benefits administrationo Event Planningo Project Managemento Create job postings for Monster and Company Careers page on company website Show less

• 

  Layered Technologies

  Mar 2012 - Sept 2012

  HR Generalist

  o Handle setup for new hires (placing into system)o Benefits administration and reconciliationso Handle benefits setupo Event Planning (teambuilding activities, Corporate Challenge, ect)o Employee file maintenanceo Employee Relationso Create offer letters and Promotion letterso Payroll administration/processing (Netchex)o Put together employer newslettero Handle employee badge access and administrationo Handle door access issueso Worker’s compensation claimso Travel to our Kansas City, MO and downtown Dallas offices to handle HR issueso Conduct benefit and 401k auditso Open enrollment for Health and Welfare programso Job postingso Sourcing and interviewingo Heavy Recruitingo Setup webinar interviews and phone interviews for Kansas City office Show less

• 

  Nautilus Hyosung America

  Sept 2012 - Apr 2015

  Recruiting Manager

  Nautilus Hyosung America (NHA) is a subsidiary of Nautilus Hyosung Inc., a technology leader of self-service solutions in hardware, software, and banking services with over 30 years of experience in the industry. Our U.S. operations were established in 2007, and we fast became the number one provider of retail ATM's in the U.S. and Canada, and have quickly become one of the top 2 players in the U.S. financial institutions market. www.nhausa.com

• 

  Team Beachbody

  Apr 2014 - Sept 2015

  Team Beachbody Independent Coach

  help people get motivated and get in shape and live a healthy lifestyle by providing advice and support along with promoting beachbody products and services such as Focus T25, Piyo, P90X, InSanity, Ultimate Reset, and Shakeology.

• 

  24-7 Intouch

  Apr 2015 - May 2016

  HR Manager

  24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. The 24-7 Intouch team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience. The company continues to grow to accommodate the needs of new and existing clients. They currently operate offices in Canada, USA, Guatemala, and India. HR Manager for Frisco, Texas, and Glendale, California, Offices Show less

• 

  The Home Depot

  May 2016 - Dec 2019

  Human Resources Generalist- SDC 5752 (Supply Chain)

  A strategic and innovative HR business partner for a 1.2 million square foot Stocking Distribution Center.A few key responsibilities:- Resolve general Associate Relations issues, including conducting associate relations investigations and fact finding; administer company's corrective action process in partnership with DC HR Manager; assist with unemployment claim information and unemployment hearings.- Identify breaches of culture/values that impact the work environment; interpret and provide guidance on corporate policy.- Assist in the communication and enrollment process of employee benefits programs. Analyze HR reports, identify opportunities/trends, propose action plans.- Assist line mgt. with HRIS program related training and transaction support.- Support training initiatives and assists HRM in delivering training.- Assist in the selection of leadership positions.-Conduct monthly associate town hall meetings- head up the associate coach program as a mediator at the monthly meetings-handle hourly associates performance management process-Keep track of associates training; making sure they stay current-travel to other Home Depot facilities to support in building conversions, hiring events, new hire orientations, event planning, etc. Show less

• 

  Raising Cane's Chicken Fingers

  Dec 2019 - Oct 2022

  Field Crew (Employee) Relations Manager

  The Crew Relations Leader serves as the advocate for the Crew by providing the Crew a voice in which they can share their concerns. Through comprehensive, end-to-end fact finding, the Crew Relations Leader guards the Company culture and protects the Company. This support is for Crew concerns across Raising Cane’s multi-state, multi-unit business working directly with cross-functional stakeholders and business leaders. The Crew Relations Leader is a dedicated resource to investigate and review the facts in all Crew concerns in a fair, unbiased and consistent manner. Actively manage, review, and resolve Crewmember issues and concerns including harassment, discrimination, wage and hour, and other Raising Cane’s Crew Relations policies and compliance. Show less

• 

  (ISSA) International Sports Sciences Association

  Aug 2021 - now

  ISSA Certified Personal Trainer
• 

  Southern Glazer's Wine & Spirits

  Oct 2022 - now

  The Employee Relations Partner provides strategic human capital support that aligns with priorities of the business. Establishes and drives the Employee Relations Center of Excellence (COE). Reports directly to the Regional Director, Employee Relations and conducts prompt, thorough, objective, and confidential employee and grievance investigations. Assists in field management by interpreting and applying company policies and procedures, as well as any applicable collective bargaining agreements as they relate to legal compliance, labor relations, and employee issues. Show less

  • Senior Employee and Labor Relations Partner-East and Corporate

    Apr 2024 - now

  • Employee Relations Partner- Corporate Divisions

    Oct 2022 - now