Sydnie Chen

Experience

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  國立故宮博物院 National Palace Museum

  Jun 2020 - May 2021

  Docent

  - Conducted one hour guided tours of the museum, teaching guests about Chinese history through art- Researched on the most popular and interesting art pieces/artifacts displayed in the museum- Clarified information and supplied fun facts when answering questions from guests

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  EY

  Jul 2022 - Jul 2022

  Audit Intern

  - Processed and organized financial reports and statements to facilitate the statutory auditing process- Inspected invoices from financial institutions and suppliers to verify the accuracy of client reports- Examined loan contracts from both local and international banks to corroborate interest rate

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  Tufts University

  Sept 2022 - Dec 2022

  Research Assistant (Spatial Cognition Lab)

  - Conducted experiments related to spatial cognition on volunteer participants by verbally providing instructions, opening computer programs that the participants will use for the study, answering any questions participants may have, and debriefing participants at the end- Observed participants and recorded any complications or anomalies that arose during the experiment- Actively participated in bi-weekly meetings on the current lab projects

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  Tufts Graduate School of Biomedical Sciences

  Jan 2023 - May 2023

  Research Assistant (Dulla Lab)

  - Analyzed mice astrocyte cells with normal and abnormal protein expression using ImageJ- Recorded measurements of the astrocyte cells and their nucleus in excel- Assisted in behavioral testing, molecular techniques, survival surgery, labeled virus injections, and cell isolation/sorting

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  Freebites

  Jun 2023 - now

  Lead Product Designer, Marketing Associate

  With 1K downloads and growing, Freebites is an app that helps college students share and discover free food opportunities on campus in an effort to reduce food waste and insecurity.- Designed the entire Freebites interface and brand from start to finish- Created wireframes, mockups, and 10+ data-supported prototypes while improving intuitiveness and UI style- Collaborated directly with 11 student developers and the project manager to ensure proper implementation- Evaluated usability by conducting 30+ user tests to analyze ease of use issues within post creation and viewing- Created 4 iterations of the design and typography of our logo with Illustrator, solidifying the brand personality- Propelled the app to 1K downloads 2 months after launching by crafting social media marketing campaigns Show less

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  Tufts University

  Jul 2023 - Aug 2023

  Camp Counselor for Tufts Literacy Corps
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  The IDEA Lab at Tufts University

  Sept 2023 - now

  UX Research Lead

  - Led a team of 15 researchers using a user-centered design approach to evaluate how frequent use of dental explorers leads to pain, injury, and musculoskeletal disorders in dentists and design a more ergonomic alternative- Directed the team in creating 30+ prototype iterations aligned with human factors standards and existing patents- Interviewed dentists to identify pain points and perform task analyses of explorer usage to inform design changes- Facilitated weekly meetings and assigned tasks, driving progress towards a high-fidelity prototype by year-end Show less

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  PanPalz

  Oct 2023 - Jan 2024

  UX Designer

  - Working with 10+ freelance UX professionals to create a high-fidelity, multi-platform prototype for a mental health focused social media app that aims to foster meaningful friendships amongst customers- Designing UI mockups and animated prototype pages that adhere to the PanPalz design system - Selecting brand colors and designing 4 alternative color modes to establish the PanPalz brand image- Discussing app features and design directions with app founders during weekly team meetings Show less

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  Markit Social

  May 2024 - Sept 2024

  UX Design Intern

  - Designed 100+ UI improvements and 3 core product features on both mobile and web apps for a text and event marketing startup, collaborating with the CEO, CTO, software, and marketing to ensure effective implementation- Led the company’s UX research efforts by scripting and running 18+ usability tests of all the main product features leading to 50+ product changes and a record-high number of 400K texts sent using Markit in July- Animated new loading screens and interactive prototypes to help smooth the user experience of new customers Show less

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  Tufts University

  Jun 2024 - Sept 2024

  Ushering, ticketing, and setting up music events held on Tufts campus

  • Music Event Staff

    Sept 2023 - Sept 2024

  • International Center Peer Advisor

    Jun 2024 - Jul 2024
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  Dillar English Academy

  Sept 2024 - now

  Product Designer

  - Redesigned the interface and core features for a website that provides free English education for Uyghur people- Crafted a design system from scratch to improve efficiency, consistency, and ease of feature implementation- Communicated with clients in monthly meetings, ensuring my designs reflect their organization image and goals- Collaborated with 13 developers and a project manager to implement designs in an effective and timely manner