Simran Bhasin

Experience

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  Reliance Home Comfort

  Apr 2022 - Sept 2022

  Customer Service Representative

  Assist customers in scheduling service appointments for installation, repairs, or maintenance of home comfort systems | Listen actively to customers' concerns and accurately identify the root cause of their issues or problems | Collaborated with team members and technicians to ensure smooth communication and efficient issue resolution.

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  Bath & Body Works

  Oct 2022 - Feb 2023

  Sales Associate

  Collaborate with team members to ensure a positive and efficient in-store experience for customers | Utilize strong communication and interpersonal skills to build relationships with customers | Demonstrate a strong understanding of the brand, including product features, promotions, and marketing initiatives | Processed cash transactions accurately and maintaining a high level of cash responsibility | Proficiently operated Point-of-Sales (POS) system including cash, debit and credit transactions. Show less

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  JobPrepped

  May 2023 - Aug 2023

  Digital Marketing Intern

  Created a brand awareness campaign via social media content marketing | Analyzed successful social media accounts to ensure best engagement | Designed content using Canva | Designed an Email Automation Workflow within Mail Chimp | Created PPC lead generation campaigns on multiple social media platforms | Created blog article content based on extensive Ahrefs research and optimized it for SEO purposes.

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  Levi Strauss & Co.

  Sept 2023 - Jan 2024

  Sales Stylist

  Provided exceptional customer service by assisting shoppers with product inquiries, fitting room assistance, and product recommendations.Achieved and consistently exceeded monthly sales targets, demonstrating strong sales and upselling skills.Developed deep product knowledge, including fabric, styles, and sizing, to enhance customer interactions and satisfaction.Collaborated with the team to maintain an organized and visually appealing store layout, ensuring a positive shopping environment.Handled customer inquiries, returns, and exchanges with professionalism, resolving issues promptly to maintain customer loyalty. Show less

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  Dixie Bloor Neighbourhood Centre

  Nov 2023 - Dec 2023

  Volunteer Assistant

  Created visually appealing posts on Canva to engage and align with brand identity and proficiently utilized Hootsuite for scheduling and managing posts, fostering an increased online presenceGenerated innovative ideas for social media campaigns, including video recording and editing.Collaborated with team for unified brand messaging, analyzed data for optimised content strategies.Effectively utilised Mail-chimp to craft and distribute newsletters showcasing strong written communication skills that resulted in improved reader engagement and open rates. Show less

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  HR Immigration Inc

  Dec 2023 - now

  Case Administrator