Prachi Goradia

Experience

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  M/S Rege & Thakkar

  Aug 2012 - Aug 2015

  Audit Assistant

  • Performed Internal Audit and Statutory Audit for private limited companies• Compile and maintain working papers to substantiate audit findings• Filed Tax Returns for personal clients and corporates• Handled Personal Tax scrutiny cases with senior management

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  Ruchi Technoplast - India

  Sept 2015 - Aug 2019

  Senior Accountant

  • Managing the full-cycle financial accounting within the corporate office and the warehouse environment• Reconciling Bank Statements and Credit Card Statements• Managing Accounts Payable & Accounts Receivable along with the preparation of Cash Flow Statements • Undertaken the responsibility of in-house auditor for the conduct of Internal Audit• Preparation of Cost sheets for varied products in the organization along with performing Cost Analysis activities & recommending Cost Control measures• Budgeting & Variance Analysis• Spokesperson & organization representative during large corporate exhibitions for interacting with prospective customers (Ambiente-India, Plastindia and HGH)• Key clients served: Walmart, Reliance Fresh, Reliance Cash N Carry, Avenue Supermarts Ltd. (D-Mart) and Big Bazaar Show less

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  Concentrix

  Dec 2019 - Mar 2020

  Customer Service Representative

  •Greet customers in a courteous, friendly and professional manner•Listen actively to customer needs and concerns; provide accurate information•Demonstrate empathy while maximising opportunity to build rapport with the customer•Maintain knowledge of client products and/services•Participate in activities designed to improve customer satisfaction and business performance

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  Millennium 1 Solutions

  Mar 2020 - Oct 2020

  Financial Advisor

  - Managing contact with existing customers to develop financial relationship by introducing new and existing financial products.- Leveraging inside sales tools to meet order quality standards and targets.- Understanding customer needs and providing proper recommendations and solutions by leveraging product knowledge and problem solving skills.- Walk customers through benefit analysis, customized to their feedback.

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  CIBC Mellon

  Oct 2020 - Apr 2021

  Administrative Assistant

  • Supported customer service team and control group team.• Processed pensioner set-ups and lump-sum pension disbursements.• Review pension records and develop a database for pension payments.• Incorporated changes to maintain accurate member information on the system.• Performed term scheduler audits on daily basis.• Liaising with internal team to support query resolution and collate information for pension disbursement.

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  PwC

  Aug 2021 - now

  Assurance Specialist

  • Conduct audit testing on specific areas of the audit file• Conduct testing and document control test results including examining process/control and financial evidence, and document test evaluation results• Prepare related deliverables in accordance with the Delivery Centre User Guide• Participate in training and other developmental opportunities and proactively learn new processes• Clearly communicate efficiently and professionally to our clients and internal teams through email, phone, and instant messaging Show less