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Richard Southey

Richard Southey

Network Engineer

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location of Richard SoutheyCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Technical Operations Manager

  • Education

    • GTSP

      2013 - 2013
      Certified Ethical Hacker v8 Ethical Hacking

    • University of South Africa/Universiteit van Suid-Afrika

      2011 - 2020
      BSc Informatics Information Systems, Computer Science Incomplete

      Incomplete. IT Management Stream.

    • Microsoft

      2011 - 2015
      Microsoft Certified Architect SCCM; Active Directory

      Attended courses: MS courses 6421 and 6419

    • Foster-Melliar

      2010 - 2010
      ITIL Foundation

      ITIL Foundation

    • Microsoft

      2008 - 2008
      MCT: Microsoft System Center Configuration Manager 2007 SCCM 2007

      Configuring, Managing, And Maintaining Windows Server 2008

    • Microsoft

      2002 - 2002
      MCSE 2000 Windows 2000 Directory Services, Security and Networking

    • New Horizons

      1999 - 1999
      A+ Certificate A+

      A+

    • Damelin

      2003 - 2003
      Diploma in Advanced Project Management Project Management

  • Experience

    • Engineparts

      Oct 1998 - Dec 2000
      Network Engineer

      Hardware/Software maintenance: In-house and Client-side (185 clients countrywide) Router, modem and connectivity configuration Implementation and maintenance of LAN and WAN.

    • Sifikile IS

      Jan 2001 - Sept 2006

      Windows 2000 Server Novell Server ISA Server LAN/WAN Desktop Management Technical Consulting Infrastructure Consulting I.T. Requisition and Purchasing Administration Problem Management; Root Cause Analysis; Call Data Analysis; Systems Management Server; Windows Server Update Services; Remote Installation Server; Project Management; Implementation Management; Testing Management (Proof-of-concept lab); Technical Infrastructure Consulting LAN/WAN, Windows NT and 2000 Server, Microsoft Small Business Server, Exchange Server, ISA Server, Windows 95/98/NT/2000 desktop and peripherals implementation, maintenance and administration at numerous and various clients

      • IT Systems Administrator

        May 2006 - Sept 2006

      • IT Technical Consultant - SMS 2003 Specialist (at PetroSA)

        Oct 2003 - Apr 2006

      • Senior Technician

        Jan 2001 - Sept 2003

    • Faritec

      Oct 2006 - Sept 2013
      IT Engineer - Systems Management and IT Security

      Work in a team that ensures systems security for VodacomManage Global Security Operations CasesManage Patch Management SolutionManage SCCM 2007 servers and infrastructureSystems Management and SCCM 2007 technologies (OSD, Application Packaging, Reporting, Queries, Software Deployment)Consult to stakeholders on Security and Systems Management solutionsMaintain/Develop Deployment solutions and strategiesMaintain/Develop DocumentationMaintain/Develop ReportingSoftware asset managementVMWare Virtual Laboratory AdministrationConsult to project management for related operations Show less

    • StorTech

      Oct 2013 - Dec 2015

      Manage team through lifecycle of security operations at Vodacom.Responsible for AV, SCCM, and patch compliance, Software Asset Management via Automation, Software Deployment, Statistics and Configuration, Management of IT Security Cases from internal and Vodafone Global Security Operations Centre, Technical Consultant on Enterprise solutions. Manage LAC Team for Vodacom Network Management Group as part of NMG Security Governance. Manage team of six staff, through lifecycle of security operations at Vodacom.Responsible for AV, SCCM, and patch compliance, Software Asset Management via Automation, Software Deployment Project Management, Statistics and Configuration, Management of IT Security Cases from internal and Vodafone Global Security Operations Centre, Technical Consultant on Enterprise solutions.

      • Operations Manager - IT Managed Security Services and NMG Security, Vodacom

        Mar 2014 - Dec 2015

      • Team Lead - IT Managed Security Services, Vodacom

        Oct 2013 - Feb 2014

    • Nexio South Africa

      Jan 2016 - Jun 2023

      Operations Manager - Vodacom NMG.17 staff in the following contracts: Network Management Group (NMG) Operating System Support (OSS) 1st-line; Enterprise Change Management Front Office; Security Governance User Access Management (UAM); Radio Access Network (RAN) Configuration; EMC/SAS T2 Support and Solutions Architecture; Fulfilment T2; Reporting Analysis for Exec Reporting.Focused on collaboration between teams and business units, creating and uncovering opportunities to consolidate, optimize, and automate services and functions. Show less

      • Operations Manager

        Apr 2022 - Jun 2023

      • Operations Manager

        Jan 2016 - Mar 2022

    • ShopriteX

      Jul 2023 - now
      Technical Operations Manager

  • Licenses & Certifications

    • Cehv8 (Certified Ethical Hacker)

      EC-Council