Mohamed Aly

Experience

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  LUCKY TOURS

  Feb 2008 - May 2014

  Tour Operator

  - Manage Individual & Groups bookings inside & outside Egypt.- Report Profit/Loss of each booking to Financial Department.- Follow up with Clients.- Promote Touristic Programs.

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  Teleperformance

  Jun 2014 - Mar 2016

  - Obtains client information; interviewing clients; verifying information.- Establishes policies by entering client information; confirming pricing.- Informs clients by explaining procedures; answering questions; providing information.- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.- Updates job knowledge by studying new product descriptions; participating in educational opportunities.- Accomplishes sales and organization mission by completing related results as needed. Show less

  • Expedia Sales Supervisor

    Oct 2015 - Mar 2016

  • Contact Center Agent

    Jun 2014 - Oct 2015
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  Cairo Airport Travel

  Apr 2016 - Oct 2017

  - Provide leadership and vision to the Company by assisting the CEO and staff with the development of long range and annual plans, and with the evaluation and reporting of progress on plans.- Analysis documents and proposals as needed to assist the Company in determining and meeting its long and short term goals.- Co-ordinate the invitation of potential future promoters and supporters of the company.- Provide recommendations regarding investments and cash strategies.- Provide vision and leader ship in long - range fiscal planning to ensure the continuity and solvency of the company.- Insure meeting weekly/monthly targrts and annual budget plan.- Ensure client and vendor file integrity (documents, analytical information where required, communication notations, etc.).- Assist in development of forms and tools to increase company efficiency and risk management. Show less

  • Branch Manager

    Jan 2017 - Oct 2017

  • Senior Tourism Counselor

    Apr 2016 - Oct 2017
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  Travista Egypt

  Nov 2017 - now

  • Business Development & Sales Manager

    Oct 2021 - now

  • Operations Manager

    Apr 2021 - Oct 2021

  • Deputy Groups Travel Manager

    Nov 2017 - Apr 2021