Fabrizio Alejandro Roman

Experience

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  Ober Gatlinburg

  Dec 2015 - Mar 2016

  Attraction Host

  Ober Gatlinburg is an amusement park and ski area, located in the mountains overlooking Gatlinburg, Tennessee, USA.* Host of several park attractions.* Customer support at the information center.

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  Monark Peru

  Apr 2016 - Jun 2016

  Project Manager

  * Development of an algorithm to prioritize customer’s requests.* Application of Lean methodology to reduce wastes and improve performance in the processes of the commercial department.* Leadership of the team responsible for the project.

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  BSF Almacenes del Perú

  Jan 2017 - Jul 2019

  Responsibilities:• Elaboration of renting reports, evaluation of sales’ goals and revision of the annual budget.• Elaboration of management and performance indexes for the commercial department.• Updating of the customer database and current renting and running status of warehouses.• Maintenance of the clients data base and their commercial deals.• Key user during the implementation and of the ERP SAP Business OneAchievements:• Optimization of the commercial procedure of warehouse management.• Optimization of the elaboration of management and performance indexes by 15%.• Optimization of the commercial and invoicing process following the norm ISO 9001 to reduce response time by 10%.• Elaboration of a commercial study to evaluate the status of the market. Show less

  • Management Analyst

    Apr 2017 - Jul 2019

  • Management Assistant

    Jan 2017 - Mar 2017
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  University of Central Florida

  Aug 2019 - May 2020

  Graduate Teaching Assistant

  • Class: Probability and Statistics for Engineers.• Held regular office hours to aid students with course material, graded assignments and exams.

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  HealthFund Solutions

  Jun 2020 - Mar 2024

  IT Business Analyst

  • Analysis of KPIs for reporting and ad hoc business requirements using SQL, Tableau, PowerBI & Excel.• Development and communication of key performance indicators, trends analysis, what-if scenario planning, and recommendations for process and business improvements.• Maintenance and identification of issues in production and reporting databases in SQL Server.• Gathering and analysis of results from multiple databases to provide consolidated business statistics to operations.• Identified problems using data trends and provided long term solutions to them.• Maintenance of financial records and analysis of monthly, quarterly and yearly trends.• Development of solutions and processes for Open Enrollment periods. Show less