James Connolly

James Connolly

Technical Support

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  • Timeline

  • About me

    MCC Cloud Health Expert at SAP

  • Education

    • NUIG

      2012 - 2013
      Master of Science (M.Sc.) Information Systems Management Second Class Honours, 2.1

      Subjects:Web Design,Interactive Systems Design,Business Data Communications,Systems Development and Project Management,Database Systems,Business Applications Programming,Information Systems Management,Electronic Commerce Strategy, Enterprise Systems,Applied Systems Analysis,Project Management,Information Systems Security and Ethics,Decision Systems and Business Analytics.Programs studied: visual basic,MySQL,Microsoft Visio,SAP practical tutorials,Content Management… Show more Subjects:Web Design,Interactive Systems Design,Business Data Communications,Systems Development and Project Management,Database Systems,Business Applications Programming,Information Systems Management,Electronic Commerce Strategy, Enterprise Systems,Applied Systems Analysis,Project Management,Information Systems Security and Ethics,Decision Systems and Business Analytics.Programs studied: visual basic,MySQL,Microsoft Visio,SAP practical tutorials,Content Management systems:WordPress,visual paradigm,Microsoft access,DBDesigner,Microsoft Project..Major group project conducted worth a third of overall marks. Set out requirements with client. Developed website, car search database within website and text messaging service for when a customer car service is due. Show less

    • Galway Mayo Institute of Technology

      2008 - 2011
      Bachelor of Business Ordinary Degree Business/Commerce, General
    • Galway Technical Institute

      2007 - 2008
      FETAC Level 5 Business Administration
    • St. Mary's College Galway

      2002 - 2007
      Leaving Certificate English, Maths, Business, Irish, History, Accounting, French.
    • Galway-Mayo Institute of Technology

      2011 - 2012
      Bachelor of Business, Honours Degree Management Second Class Honours, 2.1
    • Atlantic Technological University

      2022 - 2023
      Higher National Diploma Data Analytics 1.1
  • Experience

    • ALISON - Free Online Learning

      Apr 2014 - Jun 2014
      Technical Support
    • Hewlett Packard Enterprise

      Jun 2014 - Nov 2016
      Incident /Operations Manager
    • Oracle

      Nov 2016 - Jul 2017
      Customer Advocacy Manager
    • SAP

      Jul 2017 - now
      • MCC Cloud Health Expert

        Jul 2021 - now
      • Cloud Support Engineer

        Jul 2017 - Jun 2021
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      SCRUMstudy - Accreditation Body for Scrum and Agile
      Dec 2020